Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Husley

Lugoff,SC

Summary

Dynamic Shift Leader with a proven track record at Time To Shine Car Wash, excelling in team leadership and customer service. Skilled in training staff and resolving conflicts, I foster a collaborative environment that enhances customer satisfaction. Committed to maintaining safety standards while optimizing workflow and ensuring high-quality service delivery.

Overview

2
2
years of professional experience

Work History

Shift Leader

Time To Shine Car Wash
05.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Car Wash Attendant

Time To Shine Car Wash
05.2024 - Current
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Maintained a clean and organized work environment, ensuring the safety of customers and employees.

Car Wash Attendant

Tidal Wave Auto Spa
09.2023 - 05.2024
  • Enhanced customer satisfaction by delivering efficient and thorough car wash services.
  • Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Optimized workflow by rotating between different roles within the car wash process as needed.
  • Assisted in training new staff members on proper car wash techniques and procedures.
  • Promoted a positive workplace culture by actively contributing to team collaboration and open communication.

Education

High School Diploma -

South Carolina Association of Independent Home Schools
Lugoff, SC
06-2025

Skills

  • Positive attitude
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Training assistance
  • Creative problem solving
  • Team collaboration and leadership

Timeline

Shift Leader

Time To Shine Car Wash
05.2024 - Current

Car Wash Attendant

Time To Shine Car Wash
05.2024 - Current

Car Wash Attendant

Tidal Wave Auto Spa
09.2023 - 05.2024

High School Diploma -

South Carolina Association of Independent Home Schools

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