Ian James
Irvine,CA
Summary
Proven Sales Manager with a track record of boosting sales revenue through strategic planning and effective team leadership at Network Capital Funding Corporation. Excelled in building client relationships and utilizing CRM software to maximize lead generation. Skilled in consultative sales and staff management, ensuring client satisfaction and team performance exceed targets.
Developed highly attuned critical and creative problem solving methods for sales and a keen sense for deriving benefit while balancing objections and rebuttals for all types of clientele.
Top 1% in the country for 5 consecutive years as a loan officer and Top team sales manager multiple months while managing teams as large as 20 and as small as 3 while maintaining quality and quantity of work.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Manager
Network Capital Funding Corporation
Irvine, CA
02.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Mortgage Loan Officer
Network Capital Funding
Irvine, CA
02.2015 - 05.2020
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
Education
Bachelor Of Arts - Theatre Arts
California State University - Long Beach
Long Beach, CA05.2015
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Client Relationship Management
- Strategic Planning
- Positive and upbeat
- Direct Sales
- Account Management
- Sales Coaching
- New Business Development
- Analytical problem solver
- Lead Generation
- CRM Software
- Prospecting skills
- Salesforce
- Consultative Sales
- Team Oversight
- Pipeline Management
- Extensive personal network
- Systems and software expertise
- Social Media Savvy
- Sales process engineering
- POS ENCOMPASS expert
- Oracle
- Axiom
- Dynamics
- Microsoft Office
- B2B sales
Accomplishments
- Top 1% Mortgage Loan Originators in US 2017
- Top 1% Mortgage Loan Originators in US 2018
- Top 1% Mortgage Loan Originators in US 2019
- Top 1% Mortgage Loan Originators in US 2020
- Top Sales Team multiple months (Network Capital)
Certification
- NMLS: 1606920
- HIS license
Timeline
Sales Manager
Network Capital Funding Corporation
02.2020 - Current
Mortgage Loan Officer
Network Capital Funding
02.2015 - 05.2020
Bachelor Of Arts - Theatre Arts
California State University - Long Beach