IAN JEFFREY
Tucson
Summary
Motivated and detail-oriented electronics technician in the United States Navy, with a strong background in insurance services. Excellent time management skills proven to work effectively in a team environment. Seeking to leverage technical training, analytical thinking, and leadership experience in a dynamic, challenging role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Electronics Technician - Reservist
United States Navy
01.2024 - Current
- Completed rigourous technical training in electronics systems, including radar, communications, and navigation equipment
- Gained hands-on experience troubleshooting and maintaining complex electronic systems.
- Learned to interpret technical manuals, schematics, and electronic diagrams
- Demonstrated commitment to continuous learning and adaptability in fast-paced environments
Estimating Manager
Paul Davis Restoration
01.2022 - 01.2024
- Managed a team of estimators responsible for accurately assessing property damage claims, ensuring adherence to company guidelines and industry standards
- Provided clear guidance to both team members and clients, guaranteeing fulfillment of customer expectations
- Precisely outline and generate estimates utilizing industry software programs, Xactimate and Corelogic
- Ensure all projects comply with Service Level Agreements, while maintaining profitability
Field Adjuster
Liberty Mutual Insurance
01.2021 - 01.2022
- Utilized robust customer service and organizational abilities to effectively oversee property claims
- Conducted thorough investigations, confirmed coverage, assessed damages, and navigated claims to resolution promptly
- Proficiently generated estimates utilizing estimating software such as Corelogic and Symbility
Field Adjuster/Trainer
American Modern Insurance
01.2014 - 01.2021
- Demonstrated adept customer service and organizational prowess in effectively overseeing property and liability claims
- Provided comprehensive field training for all new hires in the West Region
- Appointed as a valued member of the Field Council
- Designated as a Continuing Education Ambassador
Education
A-School - Electronics Technician
United States Navy
Great Lakes, IL04-2025
Bachelor's Degree - Business Communication
Arizona State University, W.P. Carey
Tempe, AZ01.2015
Skills
- Electronic troubleshooting
- Technical documentation and reporting
- Organizational and time management skills
- Communication and interpersonal skills
- Team collaboration and independence
- Budget management and financial handling
Certification
- Associate In Claims (AIC)
- Associate In Insurance (AINS)
- Property Claims Law Specialist (PCLS)
Clearance
Active Secret Security Clearance - United States Navy
Affiliations
- United States Navy Funeral Honors
Accomplishments
- Honors Graduate Naval Education and Training Command
Timeline
Electronics Technician - Reservist
United States Navy
01.2024 - Current
Estimating Manager
Paul Davis Restoration
01.2022 - 01.2024
Field Adjuster
Liberty Mutual Insurance
01.2021 - 01.2022
Field Adjuster/Trainer
American Modern Insurance
01.2014 - 01.2021
A-School - Electronics Technician
United States Navy
Bachelor's Degree - Business Communication
Arizona State University, W.P. Carey
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