Ian Johnson
Summary
Motivated and personable. Talent for quickly mastering new skills within a workforce. Diplomatic and tactful with professionals at all levels. Flexible and versatile. Demonstrated history of maintaining a positive work environment while being able to complete all tasks at hand. Thrive in deadline-driven environments.
Objective : To obtain employment with a well established organization that offers both a challenge and growth with opportunities to enrich my knowledge and skills.
Overview
9
9
years of professional experience
Work History
Squad Leader
Minnesota Army National Guard
03.2014 - Current
- Uses backwards planning to manage a squad of 8 soldiers and effectively complete organizational tasks in challenging conditions.
- Developed communication guidelines for a platoon of over 30 soldiers while deployed in support of Operation Spartan Shield and Operation Allies Refuge (2021).
- Responsible for understanding the role and capabilities of soldiers and assigning the correct level of response for problems that arise.
Desktop Technician Intern
City Of Fargo
11.2022 - 05.2023
- Developed relationships with department leads to better understand the needs of individual working groups.
- Utilized Sharepoint to manage new computer deployments to all departments, including software and end-user support post deployment.
- Assisted with troubleshooting and documenting new software requirements during implementation of Windows 11 for all organization workstations.
Utility Locator
Olameter
05.2022 - 11.2022
- Provided timely communication and developed working relationships with project leads and contractors in the FM area such as ROERS, Master Construction, and KPH, Inc.
- Proficiently demonstrated operational expertise with various machinery and equipment within the construction environment.
- Accomplished zero at fault damages of located utilities by implementing company standard and safety procedures.
Project Leader
Super Septic And Excavation
05.2016 - 09.2020
- Performed gap analysis to ensure project proceeded according to estimated timeline.
- Communicated with customers about details and timelines of the project up to and after completion.
- Managed project team to ensure design specifications were followed according to customers' expectations of Super Septic's high standards.
Education
Associate of Science - Information Technology
Minnesota State Community And Technical College
Moorhead, MN05.2024
Skills
- Customer Service
- Organizational Communication
- Time Management
- Microsoft Office & Office 365
- Active Directory Policy Management
- Linux Server Management
- Secret Clearance
- Python, HTML, CSS
- Outlook Enterprise Management
- Troubleshooting
- Safety Management
Projects
Collegiate Cyber Defense Competition 2023:
- Designated as central control to prioritize tasks and communicate end state goals as needed.
- Organized GitHub repository to distinguish roles and separate resources by intended team member.
- Responsible for monitoring progress of team members and setting goals for competition preparation.
Timeline
Desktop Technician Intern
City Of Fargo
11.2022 - 05.2023
Utility Locator
Olameter
05.2022 - 11.2022
Project Leader
Super Septic And Excavation
05.2016 - 09.2020
Squad Leader
Minnesota Army National Guard
03.2014 - Current
Associate of Science - Information Technology
Minnesota State Community And Technical College
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