Summary
Overview
Work History
Education
Skills
Timeline
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Ian Jones

Houston,TX

Summary

I am a seasoned office manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

12
12
years of professional experience

Work History

Office Manager

Cosmetic Packaging Resources
06.2013 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Oversaw quality control and productivity rates to increase revenue and production times.

Bank Teller

Frost Bank
01.2015 - 06.2016
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Removed mutilated currency from circulation.

Hotel Front Desk Agent

Wingate By Windham
01.2014 - 12.2014
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees and payments.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

BBA -

Sam Houston State University
Huntsville, TX
08.2018

Associate of Arts -

Pierce College
Woodland Hills, CA
06.2013

Skills

  • Project Management
  • Workflow Planning
  • Accounts Payable and Receivable
  • Microsoft Office

Timeline

Bank Teller

Frost Bank
01.2015 - 06.2016

Hotel Front Desk Agent

Wingate By Windham
01.2014 - 12.2014

Office Manager

Cosmetic Packaging Resources
06.2013 - Current

BBA -

Sam Houston State University

Associate of Arts -

Pierce College

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Ian Jones