Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Kalcevic

Tampa,Florida

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Facilities Staff

USF Recreation And Wellness
12.2022 - Current
  • Greeted customers in a professional and friendly manner.
  • Answered phones, responded to inquiries, and took messages.
  • Assisted with check-in and check-out procedures for guests.
  • Resolved customer complaints promptly and courteously.
  • Scheduled reservations for groups and special events.
  • Inputted guest information into computer system accurately and securely.
  • Ensured that all safety regulations were followed according to company standards.
  • Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
  • Addressed customer needs in a timely manner.

Shifter Leader

Firehouse Subs
09.2020 - 01.2024
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Assisted in training new employees on shift operations.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.

Education

Associates - Business Analytics And Info Systems

University of South Flordia
Tampa, FL
05.2025

High School Diploma -

Oakleaf High School
Orange Park, Florida
05.2022

Skills

  • POS Systems
  • Credit and cash transactions
  • Product recommendations
  • Customer assistance
  • Customer Service
  • Microsoft Excel, Word, and Powerpoint
  • Tableau

Timeline

Facilities Staff

USF Recreation And Wellness
12.2022 - Current

Shifter Leader

Firehouse Subs
09.2020 - 01.2024

Associates - Business Analytics And Info Systems

University of South Flordia

High School Diploma -

Oakleaf High School

Similar Profiles

CREATE PROFILE
Ian Kalcevic