Ian Kerkman
Genoa City
Summary
I am a candidate who has had experience with customer service throughout my work experience through interacting with patrons at the beach. I have also worked well within the lifeguarding team for Silver lake during the summers for the past 3 years. I tutored freshman my senior year in high school and they showed improvement in their understanding of pre-calculus algebra and essay writing abilities.
Overview
3
3
years of professional experience
Work History
Lifeguard
Kenosha County Parks
06.2022 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring swimming area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Ensured swimmer safety by vigilantly monitoring swimming area and enforcing rules.
Tutor
Wilmot Union High School
11.2023 - 05.2024
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- I volunteered my time to tutor the underclassman because I felt that I had the ability to help the freshman improve their skills.
Dishwasher
Mad Dan's
09.2021 - 11.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Bachelor of Arts - Psychology
University of Wisconsin, Madison
Madison, WI05-2028
Skills
- Strong communicator: From working with a team
- Team building: I often lead or helped lead weekly lessons for the lifeguards to keep our skills sharp
- Effective problem-solver: I had to come up with solutions to patrons problems
- Leadership qualities: When the head guard was not there, I often lead the lifeguards
- Customer service: I often had to interact with and help guests while off-duty from the water
- Rule enforcement: On a daily basis I had to tell people of all ages what the rules are and to ask them to follow the rules
Languages
Spanish
Limited Working
Timeline
Tutor
Wilmot Union High School
11.2023 - 05.2024
Lifeguard
Kenosha County Parks
06.2022 - 09.2024
Dishwasher
Mad Dan's
09.2021 - 11.2021
Bachelor of Arts - Psychology
University of Wisconsin, Madison
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