Ian Kramp
Allen Park
Summary
Focuses on a driven ability to bring teams to success during difficult situations. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
3
3
years of professional experience
Work History
Restaurant Worker
Manuel's Taco Hut
04.2024 - 08.2024
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Developed strong rapport with regular customers, contributing to increased repeat business.
- Managed inventory effectively, reducing food waste costs and ensuring availability of menu items.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
Ice Hockey Referee
USA Hockey
09.2021 - 05.2024
- Enhanced game fairness by consistently enforcing rules and regulations during matches.
- Developed strong rapport with coaches and team captains, allowing for open channels of communication during matches.
- Contributed to the overall quality of the sport by consistently striving for excellence in officiating performance and upholding the integrity of the game.
- Assisted in the evaluation process for fellow referees by providing objective feedback based on performance observations during games.
- Served as an approachable authority figure who fostered a respectful atmosphere both on and off the ice.
- Collaborated with linesmen to make crucial decisions on goals, offside plays, and icing calls.
- Managed time effectively to balance multiple assignments within tight schedules without compromising quality or diligence in officiating duties.
- Contributed to the development of new referees through mentorship and providing constructive feedback.
- Documented fights, threats and damages in reports to management.
- Responded promptly to injuries and helped coordinate medical care and rule enforcement responses.
Education
Bachelor of Arts - Undecided
Adrian College
Adrian, MI05-2028
Skills
- Punctuality
- Hard Work Ethic
- Adaptability
- Time Management
- Customer Service
- Resourcefulness
- Healthy Able-bodied Individual
- Problem-solving
- Accountability
- Efficient Leader
Languages
German
Limited Working
Timeline
Restaurant Worker
Manuel's Taco Hut
04.2024 - 08.2024
Ice Hockey Referee
USA Hockey
09.2021 - 05.2024
Bachelor of Arts - Undecided
Adrian College
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