Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ian Lally

Naugatuck,CT

Summary

Communications professional with robust experience in managing internal and external communications. Skilled in crafting compelling messages, media relations, and digital content creation. Strong focus on team collaboration and consistently achieving results. Reliable and adaptable, excelling in dynamic environments and meeting changing Customer Service Specialist skilled in managing diverse teams and utilizing de-escalation techniques to resolve customer issues. Committed to creating an inviting atmosphere while ensuring exceptional service delivery. Skilled writer and filmmaker at the college level who is improving each and every day in their craft.

Overview

6
6
years of professional experience

Work History

Video Production Intern

Legacy League
Trumbull, CT
05.2026 - Current
  • Produced engaging video content for social media platforms to enhance audience engagement.
  • Assisted in scriptwriting and storyboarding to streamline production processes.
  • Operated camera equipment and edited footage using industry-standard software.
  • Collaborated with team members to brainstorm creative concepts for video projects.

Videographer

BLuegill Productions
Connecticut
05.2026 - Current
  • Operated professional-grade cameras and audio equipment to capture high-quality footage.

Customer Service Specialist

Big Y World Class Market
Naugatuck, CT
07.2020 - Current

Part of collaborative team that works to manage front end department along with handling customer service and managing any customer problems that may arise.

Duties Responsible For:

  • Responsible for enabling a positive store environment for customers.
  • Responsible for managing and collaborating with our diverse set of employees among other departments and delegating tasks between ourselves.
  • Responsible for engaging and creating good customer service to our diverse range of customers
  • Responsible for knowing how to handle money and cash transactions when cashing orders out.

Education

No Degree - Journalism

Quinnipiac University
Hamden, CT

Bachelor of Arts - Communications in Film And Media Studies

Southern Connecticut State University
New Haven, CT
12.2026

Associate of Arts - Communications

Connecticut State University
Waterbury, CT
05.2025

High School Diploma -

Sacred Heart High School
Waterbury, CT
06.2021

Skills

  • Videography
  • Good communication skills
  • Customer relations
  • Excellent written and oral communication
  • Problem resolution
  • Project management
  • Excellent knowledge of baseball statistics and advanced baseball analytics
  • Proficient in many editing software's such as Adobe Premiere Pro, Adobe After Effects, and Adobe Photoshop
  • Experienced in social media and how to work with social media analytics and algorithms
  • Skilled in filming and shooting content
  • Experienced using professional cameras such as Canon C70
  • Proficient in video equipment
  • Pre-production planning

Interests

  • Graphic Design
  • Sports
  • Baseball
  • Baseball Statistics
  • Film
  • Collecting
  • Writing

Timeline

Video Production Intern

Legacy League
05.2026 - Current

Videographer

BLuegill Productions
05.2026 - Current

Customer Service Specialist

Big Y World Class Market
07.2020 - Current

No Degree - Journalism

Quinnipiac University

Bachelor of Arts - Communications in Film And Media Studies

Southern Connecticut State University

Associate of Arts - Communications

Connecticut State University

High School Diploma -

Sacred Heart High School