Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Trainer
Arby's
Grove City, OH
04.2018 - Current
Trained employees on additional job positions to maintain coverage of roles.
Instructed new team members on correct procedures for operations.
Provided constructive feedback and one-on-one coaching to employees.
Stayed up to date on requirements of all team positions to optimize training.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Explained goals and expectations required of trainees.
Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
Curatorial Assistant
Ohio History Connection
Orient, OH
08.2024 - 11.2024
Planned and organized acquisition, and storage of collections and related materials.
Updated collections data on the collections website under the supervision of an experienced curator, as well as worked independently to catalog acquisitions into the collections website.
Conducted research into the items in an incoming acquisition, such as: who owned the item, for what purpose it served, what materials the items were made from, and why the items were made.
Cast Member
Ohio Renaissance Festival
Waynesville, OH
08.2024 - 10.2024
Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
Assisted guests with questions and concerns while providing exceptional customer service.
Collaborated with colleagues to ensure efficient operations throughout shifts.
Interacted with guests to entertain and create fun atmosphere.
Posed for photos with patrons to offer memorable pictures of experiences.
Maintained costume by laundering regularly and followed set appearance requirements.
Recited lines from memorized scripts to deliver lively performances.
Performed themed musical numbers live by singing for spectators.
Maintained personal appearance by meeting costume and makeup requirements.
Studied and memorized scripts to learn lines and cues.
Attended auditions and casting calls to audition for roles.
Worked closely with voice instructors to learn new dialects and accents for acting roles.
Memorized and delivered lines with accurate timing during live performances and recorded productions.
Engaged in improvisation exercises to enhance creativity and responsiveness in performances.
Collaborated with directors and fellow actors to develop character backgrounds and relationships.
Researched roles thoroughly to portray characters authentically and convincingly.
Participated in rehearsals to refine performances and ensure coherence with directorial vision.
Studied and rehearsed roles from scripts to interpret, learn and memorize lines.
Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
Curatorial Assistant Intern
Ohio History Connection
Columbus, OH
01.2024 - 04.2024
Collaborated with conservation experts to maintain items in storage.
Created and maintained digital inventory database for artworks in the collection.
Worked closely with conservation professionals to ensure proper care of items in storage or on display.
Language Tutor
Wittenberg University LLC
Springfield, OH
08.2022 - 05.2023
Motivated students using feedback and encouragement.
Attended training sessions, enhancing tutoring practices and techniques.
Asked key questions prompting specific student responses to assess tutoring session progress.
Communicated student progress to parents and teachers through written progress reports and direct conversations.
Eagle Scout Project Leader
Boy Scout Troop 820
Grove City, OH
03.2018 - 12.2018
Facilitated activities and opportunities to achieve rank advancements.
Organized fun, interactive activities to address interests and community needs of troop members.
Delivered presentations and information during scheduled weekly meetings to educate participants.
Completed member registration and collected dues and fees for outings.
Supported council fundraising efforts and initiatives with community outreach campaigns.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Helped participants enjoy activities while ensuring adherence to protocol.
Organized, led and promoted interest in recreational activities.
Assessed needs and interests of individuals and groups and planned activities accordingly.
Developed events and programs in consideration of needs, abilities and interests of participants.
Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
Supervised and coordinated work activities of personnel.
Completed and maintained time and attendance forms and inventory lists.
Conferred with management to discuss and resolve participant complaints.
Administered first aid and notified emergency medical personnel.
Education
Bachelor of Arts - History
Wittenberg University
Springfield, OH
05.2023
Skills
New Employee Training
Procedure Demonstrations
Simulation Leadership
Staff Presentations
Attention to Detail
Program Monitoring and Tracking
Assignment Delegation
Leadership Development
Class Lecturing
Job Skill Building
Critical Thinking
Persuasive Negotiation
Employee Relations
Problem Solving
Safety Guidelines and Procedures
Teamwork and Collaboration
Transportation Logistics
Verbal and Written Communication
Problem Solving and Complaint Resolution
Camp Operations
Cleaning and Sanitizing
Dependable and Responsible
Individual and Small Group Instruction
Student Evaluation and Needs Assessment
Encouraging and Motivating Students
Building Confidence through Positive Reinforcement
Homework Support and Assistance
Languages
French
Limited
Chinese (Mandarin)
Limited
Accomplishments
Achieved the Rank of Eagle Scout in Dec. 2018
Recognized as Employee of the Month for outstanding performance and team contributions.