Ian Lindsay
Londonderry,NH
Summary
Air Operations Coordinator with extensive experience at UPS, excelling in operational oversight and regulatory compliance. Proven track record in performance evaluation and employee training, driving continuous improvement. Adept at data analysis and logistics management, ensuring timely dispatch and adherence to safety standards, enhancing overall operational efficiency.
Overview
7
7
years of professional experience
Work History
Air Operations Coordinator
United Parcel Service, UPS
Londonderry, NH
03.2024 - Current
- Monitors on-time statistics and reports to ensure compliance and customer satisfaction.
- Audits the sequence of aircraft load and unload procedures.
- Oversees monthly employee audits.
- Supervises others and determines employee training needs, including new hire training to produce continuous development plans.
- Conducts performance evaluations and resolves individual and group performance issues.
- Responsible management person who oversees the damaged materials process, which includes hazardous waste disposal.
- Complies with TSA/FAA regulations.
Hub Operations Coordinator
United Parcel Service, UPS
Chelmsford, MA
03.2018 - 03.2024
- Responsible for managing UPS Small Package hub and sort activities.
- Accountable for ensuring packages are sorted accurately and loaded onto appropriate trailers for movement to next location.
- Ensured loads are dispatched on time and to the appropriate locations.
- Supervised unloaders, sorters, and part-time supervisors.
- Analyzed load forecast volume projections to ensure adequate staffing, and reviewed daily operational reports to manage productivity and performance.
- Collaborated with hub and feeder management to plan peak season and special sort activities.
- Met with union representatives to improve employee relations and minimize issues.
- Monitored results of tests to ensure compliance with applicable safety regulations and agencies, ensured training documentation complies with requirements, and held direct reports accountable for on-the-job health and safety.
Education
Technical/Vocational - Aviation
National Aviation Academy
Concord, MA02-2019
Skills
- Operational oversight
- Performance evaluation
- Regulatory compliance
- Employee training
- Data analysis
- Logistics management
- Root-cause analysis
- Safety oversight
Timeline
Air Operations Coordinator
United Parcel Service, UPS
03.2024 - Current
Hub Operations Coordinator
United Parcel Service, UPS
03.2018 - 03.2024
Technical/Vocational - Aviation
National Aviation Academy
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