Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian LoPolito

Cincinnati

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on new responsibilities to gain experience working in college athletics. Eager to contribute to team success by assisting in any way possible to develop professional skills for a career in Sport Administration.


Overview

5
5
years of professional experience

Work History

Pantry/Front Counter Associate

Lione's Pizza Restaurant
03.2025 - Current
  • Greet customers and provide assistance with inquiries to enhance service experience.
  • Operate point of sale system efficiently, ensuring accurate transactions.
  • Maintain cleanliness and organization of front counter area to uphold standards.
  • Assist in inventory management by restocking supplies as needed.
  • Demonstrate multitasking abilities by managing multiple customer orders simultaneously without compromising quality or efficiency of service delivery.
  • Facilitate seamless handoff of completed orders to customers by organizing pick-up areas effectively.
  • Display strong communication skills while working with both customers and team members for efficient service delivery.
  • Enhance customer satisfaction by providing efficient and friendly service at the front counter.
  • Collaborate with team members to ensure smooth operations during high-traffic periods.

Food Runner

Suburban Restaurant
07.2024 - 12.2024
  • Delivered food orders promptly to guests, ensuring accuracy and satisfaction.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Received training on menu items and ingredients to enhance knowledge for guest inquiries.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Assisted servers in maintaining efficient workflow during peak hours, enhancing overall service quality.
  • Organized and restocked supplies in kitchen and dining areas to support operational efficiency.
  • Communicated effectively with kitchen staff to coordinate timely preparation of menu items.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Assisted in training new food runners, improving team efficiency and service quality.
  • Increased customer satisfaction with quick and courteous food delivery.

Phone Order Taker/Counter Service/Food Runner/Delivery Driver

Spatola's Pizza
03.2020 - 07.2024
  • Processed customer orders accurately using point-of-sale systems.
  • Communicated effectively with kitchen staff to ensure timely meal preparation.
  • Managed customer inquiries and resolved issues to enhance satisfaction.
  • Welcomed customers and provided quick and attentive service.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Warmly greeted and welcomed customers to establishment before requesting food order.
  • Checked outgoing orders for accuracy before delivery.
  • Restocked bags, cups, lids, sauces and other counter supplies.
  • Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
  • Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
  • Offered immediate, friendly and knowledgeable assistance to every guest.

Education

Bachelor of Science - Sport Administration

University of Cincinnati
Cincinnati, OH
05-2029

Downingtown High School East
Exton, PA
06-2025

Skills

  • Excellent work ethic
  • Quick learner
  • Customer service
  • Team player
  • Efficient multitasking
  • Effective communication
  • Teamwork and collaboration
  • Time management
  • Multitasking
  • Reliability
  • Cleaning and sanitizing

Timeline

Pantry/Front Counter Associate

Lione's Pizza Restaurant
03.2025 - Current

Food Runner

Suburban Restaurant
07.2024 - 12.2024

Phone Order Taker/Counter Service/Food Runner/Delivery Driver

Spatola's Pizza
03.2020 - 07.2024

Bachelor of Science - Sport Administration

University of Cincinnati

Downingtown High School East

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