Ian Maher
Hellertown,PA
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations, contract management, multi unit/project oversight. Recognized for exemplary customer service and team collaboration.
Overview
17
17
years of professional experience
Work History
General Manager
AutoZone Corporation
Allentown, PA
04.2011 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Monitored all fleet management.
- Managing teams of 100+ people and department managers.
- Maintaining service and relationships to 120+ stores.
- Ensure a safe environment for employees and customers was maintained.
Sales Associate
Target Corporation
Easton, PA
04.2009 - 04.2011
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Certified trainer in charge of training all new hires on backroom operations and safe equipment operation.
Lift Operator
Blue Mountain Ski Resort
Palmerton, PA
10.2008 - 04.2011
- Maintained daily log of lift operations and safety inspections.
- Assisted passengers in loading and unloading safely from the lift.
- Performed pre-operational checks for lift, including brakes, cables and motors.
- Reported any mechanical issues to maintenance staff immediately.
- Operated chairlift control panel, monitored speed settings and adjusted accordingly based on load capacity and weather conditions.
Stock Clerk
Kinsley's Shoprite
Brodheadsville, PA
09.2007 - 09.2010
- Unloaded trucks with hand-trucks, pallet jacks, or other material handling equipment.
- Stacked product on shelves according to predetermined sequence and quantity.
- Maintained cleanliness of storage areas by sweeping floors, dusting shelves, and removing trash daily.
- Monitored inventory management and maintained proper space management to maximize inventory within the store.
Education
High School Diploma -
Pleasant Valley High School
Brodheadsville, PA06-2008
Skills
- Project Management
- Customer Relationship Management
- Vendor Sourcing
- Account Management
- Business Development
- Staff Supervision
- Process Improvements
- Staff Training and Development
- Communication Skills
- Budget Administration
- Team Oversight
Accomplishments
- AutoZone President's Club (Top 5%) Store Manager for 2022/2023.
References
References available upon request.
Timeline
General Manager
AutoZone Corporation
04.2011 - Current
Sales Associate
Target Corporation
04.2009 - 04.2011
Lift Operator
Blue Mountain Ski Resort
10.2008 - 04.2011
Stock Clerk
Kinsley's Shoprite
09.2007 - 09.2010
High School Diploma -
Pleasant Valley High School
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