Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ian Manuel

West Sunbury,PA

Summary

Compassionate Nursing Assistant with experience at ACMH Hospital, skilled in patient care and electronic charting. Enhanced patient satisfaction through empathetic support and effective communication. Proven ability to manage vital checks and provide direct care, fostering trust and engagement. Committed to delivering exceptional service and improving patient outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Nursing Assistant

ACMH Hospital
05.2025 - 08.2025
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Documented care actions by completing records and logs in medical software system.

Wheelchair Van Driver/EMT Trainee

Butler Ambulance Service
03.2024 - 04.2025
  • Maintained accurate records of trips, mileage, and other documentation as required by company policy and regulatory agencies.
  • Participated in ongoing training programs focused on first aid techniques, emergency preparedness measures, defensive driving strategies, and more for enhanced job performance outcomes.
  • Fostered trust among passengers by maintaining strict confidentiality regarding personal information discussed during ride services.
  • Utilized GPS navigation systems effectively to ensure timely arrivals at each destination without sacrificing passenger safety or comfort levels.
  • Developed strong relationships with clients by consistently providing exceptional customer service experiences during each interaction.

Travel Agent

AAA
03.2023 - 02.2024
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

Education

Connections Academy
Harrisburg, PA

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care
  • Electronic charting
  • Medical terminology
  • Specimen collection

Accomplishments

Successful completion of the EMS Academy - Alpha through BC3.

Certification

  • BLS - Basic Life Support/CPR Expires in 2026.

Timeline

Nursing Assistant

ACMH Hospital
05.2025 - 08.2025

Wheelchair Van Driver/EMT Trainee

Butler Ambulance Service
03.2024 - 04.2025

Travel Agent

AAA
03.2023 - 02.2024

Connections Academy

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Ian Manuel