Ian Marquez
Springville,UT
Summary
Skilled Facilities Technician adept at performing minor repairs, cleaning, and maintenance tasks for commercial facilities. Thorough knowledge of building systems, equipment and controls. Offering 4 years of industry experience, including leadership roles.
Overview
9
9
years of professional experience
Work History
Psychiatric Technician
Utah State Hospital
04.2023 - Current
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
- Applied interventions with clients wanting to leave against medical advice (AMA).
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Recommended continuing care and medications to clients
Facilities Maintenance Specialist
Duncan Aviation Inc
02.2019 - 03.2023
- Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems
- Carried out building updates such as replacing fixtures and reorganizing rooms
- Worked quickly on emergency requests in order to minimize disruptions to operations
- Followed all safety protocols and procedures and wore protective clothing during environmental cleanup projects for optimal protection
- Applied chemical solutions and used polishing machines to clean all installation surfaces, equipment, tools, work sites and storage areas
- Monitored materials inventory and requested items for restocking for each job
- Followed standards and procedures to maintain safe work environment
- Oversaw inventory, equipment maintenance and bay cleaning
Account Creation Professional
Vivint Smart Home
09.2016 - 11.2018
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations
- Diagnosed and resolved technical software and hardware issues by evaluating and analyzing symptoms
- Followed up with on-site Technicians and made callbacks whenever necessary
- Researched required information using available sources and offered alternative solutions where appropriate
- Served as liaison for customers, management and sales team
- Learned, referenced and applied product knowledge information
- Answered caller questions regarding merchandise and pricing
Sandwich Artist
Subway
04.2015 - 08.2016
- Cleaned food preparation areas, tools, and equipment
- Organized work areas to foster efficiency
- Prepared sandwiches and other menu offerings in a timely manner
- Kept facility compliant with health codes, sanitation requirements and license regulations
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Communicated menu item information and offered suggestions to promote featured products
Education
High School Diploma -
Landmark High School
Spanish Fork, UT2016
Skills
- Emergency Response
- Behavior Monitoring
- Exceptional time management skills
- Minor equipment problem resolution
- Troubleshooting expert
- Estimate preparation times
- Cleaning and organization
- Facilities maintenance
- Preventive maintenance services
- De-escalation techniques
Timeline
Psychiatric Technician
Utah State Hospital
04.2023 - Current
Facilities Maintenance Specialist
Duncan Aviation Inc
02.2019 - 03.2023
Account Creation Professional
Vivint Smart Home
09.2016 - 11.2018
Sandwich Artist
Subway
04.2015 - 08.2016
High School Diploma -
Landmark High School
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