Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Ian McMahon

Commack

Summary

During my four months spent on archaeological excavations in Kenya, I used a TOTAL station, GPS unit, and drones to map sites and survey for artifacts. Working at Whole Foods, especially under Amazon, I have completed a variety of tasks with speed and accuracy, while quickly adapting to changing requirements and conditions. I am able to work with people from a wide range of backgrounds and communicate effectively with team members and customers in both English and Spanish. I am looking for a position where I can work in the field while putting the skills I have learned to use.

Overview

5
5
years of professional experience

Work History

Grocery Team Member

Whole Foods Market
09.2024 - Current
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Retrieved items for customers and verified prices.
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.

Delivery and Returns Processing Associate

Amazon/Whole Foods Market
07.2023 - 09.2024
  • Developed strong customer service skills through daily interactions with customers.
  • Trained new employees on basic customer service techniques and procedures.
  • Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
  • Learned and applied new skills and procedures readily, adapting to changing work environments.
  • Communicated with colleagues, supervisors, and clients, fostering positive relationships and collaboration.
  • Handled deliveries quickly and efficiently.

PERSONAL SHOPPER

Amazon/Whole Foods Market
11.2020 - 09.2022
  • Assisted in training recently hired shoppers
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
  • Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence
  • Identified poor quality products and alerted relevant department staff

Field Assistant

Turkana Miocene Project
07.2021 - 07.2021
  • Utilized problem-solving skills to troubleshoot technical difficulties encountered during fieldwork.
  • Assisted with setting up and operating field equipment such as cameras, TOTAL stations, GPS units, and drones.
  • Engaged in surface prospecting to locate suitable areas for excavation.
  • Conducted preliminary test excavations.
  • Collected and cataloged artifacts and specimens to be brought to the National Museums of Kenya.

Education

Advanced Graduate Certificate - Human Origins

SUNY Stony Brook, Turkana Basin Institute
12.2022

Bachelor of Arts - Archeology

SUNY Potsdam
05.2020

Skills

  • TOTAL Station operation
  • ARCMap operation
  • Drone operation
  • Some CAD experience
  • Verbal and Written Communication
  • Attention to Detail
  • Team Goals
  • Effective Multitasking
  • Microsoft Office

LANGUAGES

Spanish

Timeline

Grocery Team Member

Whole Foods Market
09.2024 - Current

Delivery and Returns Processing Associate

Amazon/Whole Foods Market
07.2023 - 09.2024

Field Assistant

Turkana Miocene Project
07.2021 - 07.2021

PERSONAL SHOPPER

Amazon/Whole Foods Market
11.2020 - 09.2022

Advanced Graduate Certificate - Human Origins

SUNY Stony Brook, Turkana Basin Institute

Bachelor of Arts - Archeology

SUNY Potsdam

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