Ian McNeill
Mooresville,North Carolina
Summary
Reliable worker with years of customer service experience, a passion for helping others, and excellent interpersonal skills. Driven and detail oriented, I hope to gain experience in a professional setting whilst learning the intricacies of the dietetics industry.
Overview
12
12
years of professional experience
Work History
Staff Writer
ROTOBALLER PGA
02.2023 - Current
- Generated engaging, creative copy for multiple platforms including webpages, blogs, articles, press releases, and newsletters.
- Gathered information and developed perspectives about news subjects through research, interviews, observation, and experience.
- Adhered to deadlines while producing high-quality work under tight time constraints.
Inside Sales
Wellstart
Charlotte, NC
01.2025 - 07.2025
- Generated qualified leads through strategic cold calling and email outreach, building robust sales pipeline and establishing strong client relationships
- Analyzed market trends and customer data to identify sales opportunities, developed targeted prospecting strategies to expand customer base
Customer Success/Product Specialist
Wellstart
Port St. Lucie, Florida
04.2024 - 12.2024
- Managed patient relationships through proactive communications, resolving complex inquiries, and maintaining high satisfaction rates
- Maintained a detailed knowledge on our product line, enabling me to provide specialized guidance for each of our patients: from virtual trainings, to troubleshooting, and assisting with warranty claims.
Wait Staff Member/Bartender
FUSION BOWL ASIAN BISTRO
Mooresville, NORTH CAROLINA
06.2018 - 08.2022
- Demonstrated excellent customer service skills by anticipating guest needs and responding quickly to requests.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
Real Estate Broker
KELLER WILLIAMS - LAKE NORMAN
Cornelius, NORTH CAROLINA
05.2018 - 04.2019
- Advised clients on the current trends in the real estate market.
- Maintained knowledge of real estate law, local economies, financing options, and government programs.
- Created and cultivated relationships with buyers and sellers for future purchases and transactions.
Cashier
HARRIS TEETER
Boone, NORTH CAROLINA
10.2015 - 07.2017
- Operated cash register and accurately processed payments, returns, and exchanges.
- Built and maintained positive working relationships with co-workers.
- Provided excellent customer service by greeting customers and offering assistance.
Server
HUNAN CHINESE RESTAURANT
Boone, NORTH CAROLINA
01.2014 - 05.2015
- Greeted and accommodated guests, building positive experience from first interaction.
- Memorized menu to help diners make informed meal choices.
- Used good communication skills to reduce guest dissatisfaction.
Education
Bachelor of Science - Applied Nutrition and Health
Arizona State University
Tempe, AZ12.2024
Real Estate Pre-Licensing - undefined
Superior School of Real Estate
Charlotte, NC03.2018
Bachelor of Science - Business Administration
Appalachian State University
Boone, NCSkills
- Strong research skills
- Effective writing
- Deadline management
- Collaborative attitude
- Client relationships
- Proofreading proficiency
Timeline
Inside Sales
Wellstart
01.2025 - 07.2025
Customer Success/Product Specialist
Wellstart
04.2024 - 12.2024
Staff Writer
ROTOBALLER PGA
02.2023 - Current
Wait Staff Member/Bartender
FUSION BOWL ASIAN BISTRO
06.2018 - 08.2022
Real Estate Broker
KELLER WILLIAMS - LAKE NORMAN
05.2018 - 04.2019
Cashier
HARRIS TEETER
10.2015 - 07.2017
Server
HUNAN CHINESE RESTAURANT
01.2014 - 05.2015
Real Estate Pre-Licensing - undefined
Superior School of Real Estate
Bachelor of Science - Business Administration
Appalachian State University
Bachelor of Science - Applied Nutrition and Health
Arizona State University