Summary
Overview
Work History
Education
Skills
Timeline
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Ian McPherson

Ian McPherson

Melbourne Beach

Summary

Hardworking and adaptable professional with experience across hospitality and hands-on labor roles. Background includes leading the line as a cook and working as a server in fast-paced restaurants, along with property maintenance through EMS Landscaping. Skilled in food prep, station setup, cooking on grill, sauté, and fryer, and maintaining speed and consistency during high-volume service. Known for staying calm under pressure, learning quickly, and bringing strong communication and time management to every job. Comfortable working on a team or independently, with proven reliability and a strong work ethic. Looking to grow, take on new challenges, and bring value wherever I’m placed.

Overview

5
5
years of professional experience

Work History

Food Prep/ Shift Manager

Kona Poke
08.2023 - 06.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.

Space Coast EMS Landscaping

MD John McPherson
01.2021 - 11.2023
  • Maintained residential and commercial properties through mowing, trimming, planting, and mulching to ensure a clean, polished appearance
  • Operated landscaping equipment including mowers, trimmers, blowers, and edgers with safety and efficiency
  • Installed and maintained irrigation systems, garden beds, sod, and hardscapes to meet client specifications
  • Worked as part of a fast-paced team to complete projects on time and exceed customer expectations
  • Communicated directly with clients to understand project needs and provide service updates
  • Identified and resolved landscaping issues such as drainage problems, plant disease, and pest control
  • Demonstrated strong attention to detail, time management, and physical stamina in outdoor work conditions
  • Kept accurate records of services performed and materials used

Head Line Cook and Server

Long Doggers
01.2021 - 12.2021
  • Led the line during peak service, overseeing grill, sauté, and fryer stations while ensuring consistent quality, presentation, and speed
  • Prepped and executed high-volume dishes with precision, maintaining cleanliness, safety, and food-handling standards
  • Created and plated daily specials, adjusted recipes, and contributed to seasonal menu development
  • Trained and supervised back-of-house staff, fostering teamwork and ensuring smooth kitchen flow
  • Balanced dual roles by also serving guests with professionalism, handling full sections while upselling menu items and resolving guest concerns with ease
  • Developed strong communication with both FOH and BOH teams, aligning timing and plate execution
  • Recognized by management for reliability, leadership, and ability to remain calm under pressure
  • Gained deep experience in all kitchen stations and developed a strong foundation in scratch cooking, plating, and kitchen organization

Restaurant Waiter

Ocean 302
01.2020 - 12.2020
  • Delivered an upscale dining experience by providing attentive, personalized service to guests in a fast-paced, high-volume setting
  • Maintained deep knowledge of menu items, ingredients, allergens, and wine pairings to accurately guide guests and support kitchen flow
  • Communicated effectively with back-of-house staff to ensure timely food preparation and accurate order handling
  • Assisted in plating, garnish preparation, and expo line coordination during high-volume periods
  • Upheld cleanliness and safety standards in all guest-facing and food-adjacent areas
  • Collaborated with chefs and kitchen staff to relay special dietary needs and high-priority tickets
  • Trained new front-of-house team members in menu knowledge, service flow, and customer interaction protocols
  • Demonstrated strong multitasking, time management, and stress-resilience skills, critical in both FOH and BOH settings

Education

Diploma - Culinary

Melbourne High School
Melbourne, FL
05.2021

Skills

  • Line Leadership: Experienced in leading the line during high-volume service, managing timing, station flow, and quality control across grill, sauté, fryer, and cold prep
    Plating & Presentation: Trained in visually appealing, consistent plating with an eye for detail — familiar with basic garnishing and scratch-made components
    Multistation Versatility: Proficient in all BOH stations and expo line operations; adaptable to fine dining kitchen structure and brigade system
    Culinary Foundations: Strong grasp of prep work, knife skills, portion control, and ingredient handling; eager to refine techniques in a more elevated culinary setting
    Menu Knowledge: Deep familiarity with translating detailed food descriptions to guests, including dietary restrictions, allergens, and flavor profiles
    Kitchen Communication: Proven ability to coordinate effectively with both BOH and FOH for smooth service, timing, and guest satisfaction
    Composure Under Pressure: Comfortable in fast-paced, high-stress environments while maintaining attention to detail and food consistency
    Guest-Facing Experience: Front-of-house background adds insight into the full guest experience, elevating plating, timing, and awareness of service flow
    Team-Oriented: Trained new staff in both kitchen and front-of-house settings, emphasizing consistency, cleanliness, and teamwork

Timeline

Food Prep/ Shift Manager

Kona Poke
08.2023 - 06.2025

Space Coast EMS Landscaping

MD John McPherson
01.2021 - 11.2023

Head Line Cook and Server

Long Doggers
01.2021 - 12.2021

Restaurant Waiter

Ocean 302
01.2020 - 12.2020

Diploma - Culinary

Melbourne High School

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