IAN MUSEE
Summary
Data Analyst with extensive experience at Fannie Mae, specializing in data cleaning, analysis, and visualization to enhance data accuracy and support strategic decision-making. Proficient in Python and Power BI, successfully driving improvements in customer satisfaction and operational efficiency. Demonstrated a commitment to data integrity with over 100% accuracy achieved in critical projects. Aiming to leverage analytical skills further to contribute to impactful data-driven initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Analyst/Business Analyst
GovCIO/Elevate Technologies
05.2023 - Current
- Perform data validation procedures and data cleaning procedures using Microsoft Excel to ensure that data is100% accurate
- Edit structed data such as addresses and site names in Live NX to ensure data is up to date
- Creating and managing tickets for VA site circuit modifications to ensure reliable internet connectivity and minimize downtime
- Conduct Cost-Benefit Analysis to reduce monthly charges for VA sites to ensure an increase in annual savings
Data Analyst
Fannie Mae
08.2021 - 08.2022
- Conducted data quality checks and data cleaning procedures to ensure the accuracy of data used in analysis
- Used Power BI to analyze and interpret customer satisfaction (CSAT Score)
- Developed interactive dashboards and visualizations to present data findings to management, enabling to make data-driven decisions
- Collaborated with cross-functional teams to identify opportunities to improve customer and user experience
- Planned scheduled weekly meetings using outlook to discuss topics on projects
Education
Certificate - Software Development, Python programming, Quality Assurance Training
Year Up
National Capital Region01.2022
Some College (No Degree) - Computational Science
St. Mary's College of Maryland
Skills
- Data Analysis
- Statistical analysis
- Data Cleaning
- Python
- Data quality
- Data filtering
- SQL
- Collaboration
- Data visualization
- Critical thinking
- Project Management
- Excel
- Power BI
- Quality Assurance
- Technical Support
- Tableau
- Structured query language (SQL)
- Data exports
- Business needs analysis
- Visual data representation
Certification
- Microsoft Office Specialist
- Google Cloud Data Analytics
Timeline
Data Analyst/Business Analyst
GovCIO/Elevate Technologies
05.2023 - Current
Data Analyst
Fannie Mae
08.2021 - 08.2022
Certificate - Software Development, Python programming, Quality Assurance Training
Year Up
Some College (No Degree) - Computational Science
St. Mary's College of Maryland
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