Ian Porter
Portland
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably at Amazon. Skilled in inventory organization and fostering teamwork, I excel in fast-paced environments, ensuring quality control and meeting targets. Achieved significant improvements in order processing speed and accuracy, demonstrating strong packaging and collaborative skills.
Overview
7
7
years of professional experience
Work History
Warehouse Associate Level 1
Amazon
06.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Remote Appointment Setter
SolQ
10.2022 - 06.2023
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Answered phone calls and answered questions from potential customers.
Lumber Yard Associate
Lowes Home Improvment
08.2019 - 10.2022
- Enhanced lumber yard efficiency by maintaining a clean and organized workspace.
- Optimized space utilization within the lumber yard, arranging products according to size and type.
- Increased customer satisfaction through providing expert advice on lumber selection and usage.
- Achieved smooth operations during high-volume periods through effective communication with coworkers and supervisors alike.
Cashier
Giant Food Stores
10.2017 - 08.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associates in Business - Business
Bucks County Community College
Newtown, PA06.2021
High School Diploma -
Quakertown Community High School
Quakertown, PA06.2019
Skills
- Packaging and Labeling
- Lifting and sorting
- Labeling and boxing
- Order Picking
- Shipping and receiving
- Warehouse Operations
- Loading and unloading
- Inventory organization
- Inventory counting
- Quality Control
Timeline
Warehouse Associate Level 1
Amazon
06.2023 - Current
Remote Appointment Setter
SolQ
10.2022 - 06.2023
Lumber Yard Associate
Lowes Home Improvment
08.2019 - 10.2022
Cashier
Giant Food Stores
10.2017 - 08.2019
Associates in Business - Business
Bucks County Community College
High School Diploma -
Quakertown Community High School
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