Ian Ramos
Vancouver,WA
Summary
Dedicated and hardworking high school graduate with strong leadership skills and a commitment to excellence. Known for maintaining a high level of professionalism while effectively managing responsibilities and collaborating with others. Proven ability to take initiative, lead teams, and deliver results in fast-paced environments.
Overview
2
2
years of professional experience
2029
2029
years of post-secondary education
1
1
Certification
Work History
Courtesy Clerk
Fred Meyer
Vancouver, WA
05.2024 - 03.2025
- Stocked shelves and organized merchandise for optimal display.
- Maintained cleanliness of store areas, including aisles and restrooms.
- Bagged groceries carefully to ensure safe transport for customers.
- Provided excellent customer service by being friendly and courteous at all times.
- Handled customer complaints with professionalism and empathy.
- Provided Spanish interpretation services at the customer service desk.
- Collected shopping carts from parking lot and store entrance.
Team Member
Dairy Queen Grill & Chill
Vancouver, Washington
03.2025 - 07.2025
- Assisted team members in delivering exceptional customer service experiences.
- Maintained cleanliness and organization in work area throughout shifts.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Collaborated with team to ensure timely service during peak hours.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Served ice cream and toppings to customers with friendly demeanor.
Front End Cashier
Walmart
Vancouver, Washington
08.2025 - 01.2026
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash, credit, and gift card transactions accurately.
- Trained new cashiers on register functions and customer service standards.
- Greeted customers warmly and asked if they needed help.
- Packed and bagged products according to customer preferences.
- Answered customers' questions about products, prices, and availability.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
Overnight Stocker
Walmart
Vancouver, WA
01.2026 - 02.2026
- Stocked shelves with merchandise to maintain organized displays.
- Assisted in unloading trucks and distributing products to appropriate sections.
- Ensured accurate product labeling and pricing for customer clarity.
- Monitored inventory levels and reported discrepancies to management.
- Operated equipment such as pallet jacks for product movement.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
Education
Heritage High School
Vancouver , WACulinary Pastry & Arts
Heritage High School
Vancouver , WA 04.2021 - 04.2024
Financial Literacy, Business Communication
Heritage High School
Vancouver , WA 08.2024 - 01.2025
Culinary Certificate - Culinary Arts
Cascadia Technical Academy
08.2024 - 06.2025
Skills
- Creative Thinking
- Problem Solving
- Leadership
- Customer service
- Team collaboration
- Time management
- Bilingual communication
- Organizational skills
Certification
- High school diploma
- CCTE financial and marketing
- Culinary and pastry
Hobbies and Interests
- Photography
- Baking
- Cooking
- Music
- Reading
- Baseball
- Tennis
- Working out
Extracurricular Activities
Cascadia Technical Academy - Student, 12th grade, Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service., Fill beverage or ice dispensers., Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
Languages
- Spanish
- English
Timeline
Overnight Stocker
Walmart
01.2026 - 02.2026
Front End Cashier
Walmart
08.2025 - 01.2026
Team Member
Dairy Queen Grill & Chill
03.2025 - 07.2025
Financial Literacy, Business Communication
Heritage High School
08.2024 - 01.2025
Culinary Certificate - Culinary Arts
Cascadia Technical Academy
08.2024 - 06.2025
Courtesy Clerk
Fred Meyer
05.2024 - 03.2025
Culinary Pastry & Arts
Heritage High School
04.2021 - 04.2024
Heritage High School