Ian Rapp
Wrightsville,PA
Summary
Dedicated Service Technician with a strong work ethic and attention to detail, experienced at Stellar Industrial Solutions. Proven ability in preventive maintenance and customer service, ensuring optimal equipment performance. Skilled in repair techniques and analytical thinking, delivering effective solutions during critical situations and enhancing client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Technician
Stellar Industrial Solutions
03.2024 - Current
- Maintained accurate records of service work performed on customer equipment.
- Adhered to safety protocols while performing repairs and maintenance tasks.
- Supported senior technicians during in-depth ammonia system pump-outs.
- Explained diagnostic findings to customers and outlined repair or service options.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Performed calibration on various types of gas detections.
- Worked shutdowns at various gas powerplants.
- In conjunction with control room operators verified operation of field control devices. (Valves,pressures,temperatures,flow)
HVAC Assistant
Mt. Joy Mechanical
12.2023 - 03.2024
- Assisted technicians in diagnosing HVAC system issues and implementing repairs.
- Conducted routine maintenance on heating and cooling equipment to ensure optimal performance.
- Collaborated with team members to troubleshoot and resolve complex HVAC challenges efficiently.
- Maintained accurate records of service calls, repairs, and preventative maintenance tasks.
15U Helicopter Repairer / Aircrew Member
US Army
07.2017 - 12.2023
- Diagnosed and repaired various equipment issues, ensuring optimal performance and reliability.
- Conducted routine maintenance to prevent equipment failures and extend lifespan.
- Collaborated with team members to troubleshoot complex mechanical problems effectively.
- Phase team leader on various flight hour phase maintenance.
- Maintainer only from 2017 to 2019
- Maintainer / Crew member from 2019 to 2023
Education
High School Diploma -
Donegal High School
Mount Joy, PASkills
- Attention to detail
- Preventive Maintenance
- Customer service
- Work ethic
- Timely
- Flexible and adaptable
- Repair techniques
- Professional and courteous
- Analytical thinking
Certification
- HAZWOPER 24-HOUR
- OSHA 10-HOUR CONSTRUCTION
- Arial work platforms
- SCBA certified and have current fit test
Timeline
Service Technician
Stellar Industrial Solutions
03.2024 - Current
HVAC Assistant
Mt. Joy Mechanical
12.2023 - 03.2024
15U Helicopter Repairer / Aircrew Member
US Army
07.2017 - 12.2023
High School Diploma -
Donegal High School
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