Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
References
Timeline
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Ian Reames

Ian Reames

Charlotte,NC

Summary

Dynamic sales leader with a proven track record at Charter Spectrum, driving teams to exceed targets and achieve top national rankings. Expert in sales strategy and customer acquisition, leveraging strong communication and coaching skills to foster high-performing teams. Recognized for innovative approaches that enhance customer engagement and boost profitability.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager, Third Party Sales Team

Charter Spectrum
Charlotte, NC
08.2024 - Current
  • Led a team of 13 sales representatives to achieve the highest sales numbers in the country, surpassing 600+ sales reps across 63 offices.
  • Responsible for recruitment, interviewing, and onboarding of new team members to ensure a consistent and highly motivated workforce.
  • Conducted ongoing training and coaching to enhance team skills, focusing on effective sales techniques, customer engagement, and time management.
  • Managed team sales targets and financial goals, ensuring the efficient allocation of resources and maximizing profitability.
  • Consistently exceeded customer acquisition and lead generation targets, while maintaining a strong focus on quality service.
  • Fostered collaboration and networking with other managers to optimize sales strategies and improve performance across the board.
  • Consolidated and reported daily sales performance, providing insights and adjusting strategies to meet evolving business needs.

Bar Manager & Mixologist

The Garrison
Pineville, NC
02.2022 - 03.2024
  • Managed day-to-day operations of a busy bar, ensuring smooth workflow, inventory management, and excellent customer service.
  • Supervised a team of bartenders and staff, providing coaching, conflict resolution, and training on mixology techniques and customer service best practices.
  • Crafted unique cocktail menus, elevating the guest experience while driving increased sales through signature drinks and promotions.
  • Maintained high standards for cleanliness, safety, and compliance with health and alcohol regulations.
  • Developed and implemented strategies to increase customer loyalty, including promotions, events, and regular guest engagement.
  • Ranked #1 sales rep in the country for Charter Spectrum out of 63 offices.
  • Contributed to a team effort that consistently exceeded 10,000 sales for 4 consecutive weeks, ranking #4 in the nation for three weeks.
  • Selected to attend the Top Gun Conference twice (November 2024 and April 2025) for exceptional teamwork and sales achievements.

Education

Associate of Science - Counseling Psychology

Central Piedmont Community College
Charlotte, NC
01.2015

High School Diploma -

Fort Mill High School
Fort Mill, SC
01.2011

Skills

  • Leadership & Coaching
  • Sales Strategy & Execution
  • Communication
  • Problem Solving
  • Time Management & Organization
  • Customer Acquisition
  • Adaptability

Websites

Certification

Top Gun Conference, Invited for exceptional sales and leadership performance, 11/01/24, 04/01/25

Accomplishments

  • Ranked #1 sales rep in the country for Charter Spectrum out of 63 offices.
  • Contributed to a team effort that consistently exceeded 10,000 sales for 4 consecutive weeks, ranking #4 in the nation for three weeks.
  • Selected to attend the Top Gun Conference twice (11/01/24 and 04/01/25) for exceptional teamwork and sales achievements.

References

  • Josh Lucas, CEO, Alter Ego Inc., (760) 703-2049
  • John Wilson, Senior Partner, Alter Ego Inc., (704) 996-3081
  • Mallika Choudhary, Senior Team Lead, Alter Ego Inc., (984) 344-0150
  • Alex Van-Poole, Senior Team Lead, Alter Ego Inc., (704) 763-4019

Timeline

Manager, Third Party Sales Team

Charter Spectrum
08.2024 - Current

Bar Manager & Mixologist

The Garrison
02.2022 - 03.2024

Associate of Science - Counseling Psychology

Central Piedmont Community College

High School Diploma -

Fort Mill High School

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