Jasmine Fernandez
El Paso,TX
Summary
Dynamic and results-oriented professional with extensive experience at Methodist Mansfield Medical Center, excelling in medical office administration and customer service. Demonstrated ability to enhance patient satisfaction through effective communication and meticulous management of medical records. Skilled in data entry and front office management, significantly improving operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Unit Secretary
Methodist Mansfield Medical Center
Mansfield, TX
01.2023 - 03.2025
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Checked outpatients upon completion of their visit, collected co-payments if necessary and processed billing paperwork.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Facilitated communication between medical staff, patients, and families to ensure effective care delivery.
- Prepared and processed medical forms, documents, and reports, maintaining high accuracy.
- Monitored and ordered office and medical supplies to maintain inventory levels.
- Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
- Managed the front desk area ensuring neatness at all times.
- Organized physicians' area, updated doctors' board, and printed-out schedules.
- Assisted the CNAs in patient care
Front Desk Receptionist/Call Center Representative
Diagnostic Outpatient Imaging
El Paso, Texas
06.2024 - 02.2025
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing patients' satisfaction.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- I learned and grew my knowledge of medical terminology, medical coding, and medical radiology imaging.
- Reviewed patient charts prior to appointments to ensure accuracy of information.
- Explained treatment procedures and physicians' instructions.
Education
High School Diploma -
Montwood Highschool
El Paso, TX06-2022
Skills
- Time management
- Listening skills
- Front office management
- Data entry
- Document management
- Work prioritization
- Cash handling
- Medical billing protocol
- Medical office administration
- Telephone reception
- Nursing station operations
- Lab test documentation
- Call light responses
- Inpatient care, outpatient care
- Customer service
Certification
- BLS Certification
References
- Destiny Ybarbo (915) 206-7667
- Ian Rodriguez (915) 478-9485
- Brenda Rivera (915) 766-2269
Timeline
Front Desk Receptionist/Call Center Representative
Diagnostic Outpatient Imaging
06.2024 - 02.2025
Unit Secretary
Methodist Mansfield Medical Center
01.2023 - 03.2025
High School Diploma -
Montwood Highschool
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