Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Ian Roper

Ian Roper

Operations Manager
Mountain View,CA

Summary

I've been working for a small granola company for the past 8 years and been an Operations Manager for the past 5 years. I enjoyed my time there, learning and growing with the company but unfortunately with recent cut backs I've accepted it's time to branch out and try something new.


I like to think I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I'm hardworking and passionate about my job, and willing to take on added responsibilities to meet team goals. I'm familiar with customer service and understand I will be the face and representative of the company when dealing with customers and strive to provide an enjoyable experience that can be expected and looked forward to in return visits.

Overview

8
8
years of professional experience

Work History

Operations Manager

Ladera Foods
03.2015 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Serviced and maintained independent accounts throughout the peninsula with weekly deliveries.
  • Prepped ingredients and supplies for bakes, as well as hands-on mixing and baking (lifting 50lb bags of oats, 35lb boxes of pecans, etc)
  • Full responsibility over online orders
  • Responded to customer service inquiries for any issues with orders or questions about our products.

Education

High School Diploma -

Mountain View High School
Mountain View, CA
06.2007

No Degree - Philosophy

San Diego State University
San Diego, CA

Skills

  • Budget Development and Management
  • Operations Oversight
  • Invoice Processing
  • Supply Chain Distribution
  • Inventory Control
  • Solution Development
  • Health Information Policy and Procedure Development
  • Quality Assurance and Control
  • Client Relations
  • Customer Relationship Management

Timeline

Operations Manager

Ladera Foods
03.2015 - Current

High School Diploma -

Mountain View High School

No Degree - Philosophy

San Diego State University
Ian RoperOperations Manager