Ian Schroeder
Rochester,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Parts Manager/Shipping and Receiving Coordinator
Abra Auto Body & Glass - Rochester
04.2021 - Current
- Rearranged parts department to keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims and returns
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Monitored and evaluated supplier performance to maintain quality of parts.
Parts Specialist
O’Reilly Auto Parts
09.2020 - Current
- Provided exceptional customer service by promptly responding to inquiries and resolving issues.
- Conducted thorough research on complex parts inquiries.
- Maintained current knowledge of manufacturers' options and parts availability.
- Processed returns and exchanges promptly.
- Received and restocked product.
- Assisted customers with troubleshooting.
- Provided training to new team members.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Cabinet Maker
Halconfurniture
12.2019 - 04.2021
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
- Blueprint design understanding
- Installation understanding
- Measured and cut materials to specified dimensions to achieve precise fit.
- Inspected completed cabinets for quality assurance.
- Utilized advanced woodworking techniques, maintaining a high degree of craftsmanship in all completed projects.
- Adhered to all safety protocols during the fabrication process, minimizing accidents and maintaining a safe working environment for all team members.
- Assembled cabinet components using glue and mechanical fasteners to create strong, durable products.
- Sanded and finished surfaces to create smooth, polished appearance
Valet
Cornerstone Parking Group
06.2018 - 12.2019
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Answered guest's questions about property amenities and services.
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Issued and collected claim tickets and processed valet parking fees.
- Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
Sales Assistant/Service Advisor
Bicycle Sports Inc
04.2013 - 10.2019
- Increased sales by building strong customer relationships.
- Helped customers locate products and checked store system for availability.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Executed visual merchandising strategies to attract customers.
- Identified upselling opportunities.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Enhanced customer satisfaction by providing accurate service recommendations.
Cashier
Kwik Trip
11.2015 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Increased sales of promotional items by informing customers about current offers.
Education
High School Diploma -
Mayo High School
Rochester, MN06.2015
Skills
- Invoice Processing
- Customer Service
- Inventory Management
- Ordering parts
- Returns processing
- Inventory Restocking
- Shipping and receiving
- Technical knowledge
- Packaging and Labeling
- Verbal and written communication
- Warehouse Operations
- Customer Relations
- Staff Training
- POS systems operations
- Problem-Solving
- Hardworking and Reliable
- OSHA Compliance
- Flexible Schedule
- Team Collaboration
- Product Merchandising
Timeline
Parts Manager/Shipping and Receiving Coordinator
Abra Auto Body & Glass - Rochester
04.2021 - Current
Parts Specialist
O’Reilly Auto Parts
09.2020 - Current
Cabinet Maker
Halconfurniture
12.2019 - 04.2021
Valet
Cornerstone Parking Group
06.2018 - 12.2019
Cashier
Kwik Trip
11.2015 - 05.2018
Sales Assistant/Service Advisor
Bicycle Sports Inc
04.2013 - 10.2019
High School Diploma -
Mayo High School
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