Ian Schweitzer
Boulder,CO
Summary
Proven track record in enhancing patient and customer experiences, notably at Panorama Physical Therapy, by employing advanced pain management strategies and exceptional guest service. Excelled in roles requiring technical knowledge and decision-making capabilities, significantly contributing to team performance and safety standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Laboratory Technician
Panorama Physical Thearpy
10.2023 - 08.2024
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Enhanced patient recovery by supporting physical therapists in providing therapeutic exercises and treatments.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
Shift Lead
Rush Bowls
10.2023 - 06.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Responded to and resolved customer questions and concerns.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
Shift Lead
Sweet Action Ice Cream
04.2022 - 11.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
Dog Daycare Attendant
Two Ponds Pet Lodge, Arvada
05.2023 - 08.2023
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Communicated professionally with pet owners via phone, email, and text.
- Exercised animals regularly with walks and rigorous play activities.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
Retail Sales Associate
Tilly's
12.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Lifeguard
Denver Parks and Recreation
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Prevented accidents through regular equipment inspections and maintenance.
Education
Bachelor of Science - Physiology
University of Colorado At Boulder
Boulder, CO05.2028
High School Diploma -
STANDLEY LAKE HIGH SCHOOL
Westminster, CO05.2024
Skills
- Rescue Diving Techniques
- Search and recovery techniques
- Underwater Navigation
- Pain Management Strategies
- Post-Surgical Care
- Body Mechanics
- Decision-making capabilities
- Guest service
- Workplace Safety
- Technical knowledge
Certification
- Certified Rescue Scuba Diver
- CPR & AED Certification
- Certified Lifeguard
Languages
Spanish
Limited Working
Timeline
Laboratory Technician
Panorama Physical Thearpy
10.2023 - 08.2024
Shift Lead
Rush Bowls
10.2023 - 06.2024
Dog Daycare Attendant
Two Ponds Pet Lodge, Arvada
05.2023 - 08.2023
Retail Sales Associate
Tilly's
12.2022 - 03.2023
Lifeguard
Denver Parks and Recreation
05.2022 - 08.2022
Shift Lead
Sweet Action Ice Cream
04.2022 - 11.2023
- Certified Rescue Scuba Diver
- CPR & AED Certification
- Certified Lifeguard
Bachelor of Science - Physiology
University of Colorado At Boulder
High School Diploma -
STANDLEY LAKE HIGH SCHOOL
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