Ian Scolaro
North Conway
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
27
27
years of professional experience
Work History
Drone Pilot
Self-employeed
01.2022 - Current
- Maneuvered drone around obstacles and obstructions.
- Increased client satisfaction with high-quality aerial photography and video footage captured during drone flights.
- Ensured compliance with FAA regulations by maintaining detailed records of all flights, including location, altitude, duration, and purpose.
- Mitigated risks associated with large-scale construction projects through close collaboration with engineers, surveyors, architects, leveraging precise aerial measurements obtained from drones.
- Conducted comprehensive training sessions on drone operation, safety protocols, and best practices for new team members.
- Reduced project costs by optimizing flight paths and minimizing downtime through regular maintenance of drone equipment.
- Followed work specifications to obtain needed photography.
- Improved operational efficiency by implementing advanced flight path planning and pre-flight checks for drone operations.
Cable Lineman/Equipment Installation Technician Lead
Charter Communications, Time Warner Cable
01.2009 - 02.2022
- Participated in regular safety meetings to discuss best practices for minimizing workplace hazards.
- Adapted to changing work environments and schedules, including weekends, holidays, and after-hours shifts as needed to meet client demands.
- Minimized client disruptions during installation or repair services by utilizing effective time management skills and completing tasks efficiently.
- Upheld a clean driving record while operating company vehicles responsibly to transport crew members and equipment between job sites.
- Conducted regular inspections of cable infrastructure to identify potential issues before they escalated into major problems.
- Reduced downtime for customers by quickly diagnosing and repairing damaged or malfunctioning cables.
- Demonstrated proficiency in using various lineman tools including hand tools, power tools, bucket trucks, aerial lifts, climbing gear.
- Assisted in emergency response efforts during natural disasters or severe weather events requiring immediate repair or replacement of damaged cable lines.
- Ensured safety compliance by adhering to industry standards and regulations during all installations and repairs.
- Developed strong relationships with clients through clear communication and exceptional service delivery.
- Assisted in training new hires on company policies, safety procedures, and technical skills required for a Cable Lineman role.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Responded to service requests during and after business hours.
- Upheld a positive working environment within the technician team, fostering collaboration and effective problem-solving strategies among colleagues.
Salesperson/Delivery Driver
Amoskeag Beverages
05.1998 - 09.2008
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
High School Diploma -
Kennett High School
Conway, NHSkills
- Aerial photography
- Battery management
- Precision maneuvering
- Infrastructure inspection
- Advanced flight control
- Airspace coordination
- FAA regulations
- Pre-flight checks
- Weather analysis
- Climbing proficiency
- Electrical troubleshooting
- Cable splicing expertise
- Problem-Solving Expertise
- Network troubleshooting
- Client Interaction Expertise
- Service calls
- Cabling layouts
- Fiber optic installation
- Client Support
- OSHA compliance
- Coordinated Communication Strategies
- Customer education
- Technical support
- Detail-Oriented
- Team-Oriented Approach
- Relationship building
- Customer Interaction Development
- Consumer Relations
- Client Relationship Management
- Business Growth Strategy
- Proficient in Sales Software
Timeline
Drone Pilot
Self-employeed
01.2022 - Current
Cable Lineman/Equipment Installation Technician Lead
Charter Communications, Time Warner Cable
01.2009 - 02.2022
Salesperson/Delivery Driver
Amoskeag Beverages
05.1998 - 09.2008
High School Diploma -
Kennett High School
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