Front Counter Worker
Aramark, James Madison University Dining Services
2022.09 - 2022.12
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Streamlined order processing for increased accuracy and quicker turnaround times.
- Enhanced customer experience with thorough product knowledge and helpful recommendations.
- Maintained a clean and organized work area, ensuring a welcoming environment for customers.
- Managed cash register operations, accurately handling transactions and balancing cash drawer daily.
- Addressed customer inquiries and resolved issues promptly, maintaining a high level of customer satisfaction.
- Contributed to increased sales by upselling promotional items and suggesting additional purchases to customers.
- Adhered to food safety guidelines, ensuring proper storage and handling of all products served at the front counter.
- Worked closely with kitchen staff to communicate order details effectively and ensure accurate preparation of dishes.
- Managed multiple tasks in high-volume environment.
- Cleaned and maintained dining area and condiment stations.
- Addressed guest complaints and resolved issues to promote satisfaction.
