IAN STRICKLAND

I helped kept the Bottomer machine running while operator was not present, made sure quality of paper bags was up to par for customer orders, and made sure to work safely.

• Delivered exceptional service with friendly approach to retain and acquire customers.
• Prepared official checks, money orders and certified checks.
• Verified currency and coin requirements, limitations and regulations were maintained.
• Upheld confidentiality guidelines as per bank policy.
• Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
• Collaborated with colleagues and co-workers to deliver quality customer experience.
• Delivered fast and friendly service to handle questions and service complaints.
• Operated successfully in fast-paced environment to handle continuous customer loads.