Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Taylor

Richmond,Virginia

Summary

Industrious Banquet Captain well-versed in corporate event management and venue procurement demonstrated over Number years. Eager to contribute to furthering the Company mission through hard work, dedication and catering industry expertise.

Hands-on Job Title overseeing successful set up of functions, meetings and events. Maintains productive relationships with internal and external staff and vendors to spearhead collaborative efforts. Creates and embodies guest satisfaction by demonstrating high hospitality standards and delivering positive guest experiences.

Diligent Banquet Captain ready leverage Number years of superior industry performance. Well-versed in exceeding client expectations while delivering quality event experiences within timeline and budget constraints.

Meticulous Banquet Captain bringing in-depth knowledge of event logistics coordination and revenue assessment acquired over Number years of related experience. Eager to apply a proven history of cultivating client loyalty and satisfaction to resort and conference operations.

Knowledgeable Banquet Set Up Supervisor with Number years of experience in food and beverage service and set up configurations. Strong verbal and written communication skills to properly assign and execute tasks. Regularly and continuously lifts Number pounds to move furniture and push and pull carts and equipment. Supervises and mentors banquet setters while working alongside for maximum productivity.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

27
27
years of professional experience

Work History

Assistant Banquet Manager

Omni Hotels & Resorts
Richmond , Virginia
03.2010 - Current
  • Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
  • Oversaw timeliness and quality of food delivery at high-volume events.

Banquet Setup Supervisor

Crowne Plaza Hotel
Richmond , Virginia
06.2005 - 07.2012

Banquet Assistant Manager

Holiday Inn Hotel
Richmond , Virginia
02.1998 - 03.2010
  • Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Interpreted instructions to schedule and set up events to client specifications.
  • Organized banquet storage and surrounding areas to facilitate access to products and materials.
  • Supervised and mentored kitchen and serving staff.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
  • Directed and managed banquet functions for Number-person event.
  • Liaised with catering department about event changes and implemented requested adjustments.
  • Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
  • Maintained clear and easy access to exits and fire lanes to prepare for emergencies.
  • Followed safety procedures and incorporated safety equipment to reduce injury and loss.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Enhanced business productivity by training Number team members and Number servers on best practices and protocols.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.

Education

Mathematics

Virginia Union University
Richmond, VA
08.2000

Skills

  • Delegating Assignments and Tasks
  • Room Breakdown
  • Effective Customer Service
  • Database Interface and Query Software
  • Event Cleanup
  • Equipment Maintenance
  • Employee Performance Evaluations
  • Banquet Support
  • Banquet Coordination
  • Fire Safety Regulations
  • Supply Ordering and Management
  • Investigating Complaints
  • Staff Scheduling
  • Furniture Arrangements
  • Food Safety and Sanitation
  • Performance Improvement
  • Place Settings
  • Maintaining Clean Work Areas
  • Front of House Management
  • Anticipating Problems
  • Banquet Event Orders (BEOs)
  • Standard Operating Procedures Maintenance
  • Payroll Administration
  • Weekly Payroll
  • Work Assignments
  • Leadership
  • Safe Work Practices

Timeline

Assistant Banquet Manager

Omni Hotels & Resorts
03.2010 - Current

Banquet Setup Supervisor

Crowne Plaza Hotel
06.2005 - 07.2012

Banquet Assistant Manager

Holiday Inn Hotel
02.1998 - 03.2010

Mathematics

Virginia Union University
Ian Taylor