Summary
Overview
Work History
Education
Skills
Timeline
Generic

IAN TAYLOR

Richmond

Summary

Dynamic hospitality professional with extensive experience at Omni Hotels & Resorts, excelling in team management and customer service. Proven track record in optimizing event operations and reducing costs while enhancing guest satisfaction. Adept at problem-solving and critical thinking, ensuring seamless execution of high-profile events.

Overview

27
27
years of professional experience

Work History

Assistant Banquet Manager

Omni Hotels & Resorts
11.2015 - Current

*Oversee staff,including hiring,training,scheduling, and supervising

  • Reviewed monthly P&L statements to monitor profitability while identifying areas for cost reduction or revenue growth within the department.
  • Handling customer inquiries and resolving issues promptly and professionally.
  • Streamlined communication between kitchen staff and servers for seamless event execution.
  • Coordinated with catering staff to deliver food services for special events and functions.

Banquet Supervisor

Omni Hotels & Resorts
03.2010 - 11.2015
  • Created an organized system for scheduling staff members based on event requirements, optimizing efficiency.
  • Directed and managed banquet functions for [Number]-person event.
  • Assisted in creating training materials that effectively educated team members on various aspects of their role as Banquet Supervisors.
  • Managed food and beverage inventory for banquet department, reducing waste and maintaining cost control.
  • Oversaw accurate billing processes for each event, ensuring prompt payment collection from clients.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Banquet Houseperson Supervisor

Holiday Inn
02.1998 - 03.2010
  • Adhered to strict timelines for event setup and breakdown, ensuring punctuality and reduced downtime between functions.
  • Maintained clean and organized event spaces for optimal functionality and visual appeal.
  • Ensured proper storage of equipment after each event, prolonging the lifespan of materials used in banquet settings.
  • Arranged tables and chairs for special occasions and events.
  • Utilized effective problem-solving skills to address unexpected challenges during events, maintaining professionalism under pressure.
  • Assisted with the coordination of logistics for large-scale events, resulting in smooth and successful functions.

Education

Associate of Science - Computer Information Systems

Broward Community College
Fort Lauderdale, FL
05-1985

Skills

  • Team management
  • Staff leadership
  • Menu development
  • Customer service
  • Problem-solving
  • Time management
  • Critical thinking
  • Organizational skills

Timeline

Assistant Banquet Manager

Omni Hotels & Resorts
11.2015 - Current

Banquet Supervisor

Omni Hotels & Resorts
03.2010 - 11.2015

Banquet Houseperson Supervisor

Holiday Inn
02.1998 - 03.2010

Associate of Science - Computer Information Systems

Broward Community College
IAN TAYLOR