Ian VanderRoest
ALPHARETTA,GA
Summary
Hard-working, with good communication skills, quick to learn new tasks, and able to adapt to situations that arise suddenly. Highly motivated and eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities. Resourceful and results-driven with a passion for growth and efficiency to meet customer needs and increase service. Reliable worker with excellent communication and time management skills. A driven and detail-oriented individual with a drive to exceed expectations.
Overview
4
4
years of professional experience
Work History
Golf Course Maintenance
The Manor Golf and Country Club
ALPHARETTA, GA
06.2024 - 07.2024
- Organized and implemented daily golf course maintenance operations.
- Greeted customers and answered their questions regarding the golf course and pro shop.
- Raked sand traps on golf courses when needed.
- Performed regular maintenance checks on equipment used in courses.
- Collaborated with maintenance staff to report and address any course damages.
- Performed daily maintenance of golf course grounds, including mowing, weeding, watering and fertilizing.
General Merchandiser
Target
Milton, Georgia
08.2022 - 07.2023
- Reorganized sales floor to meet company demands
- Developed expertise in product knowledge, merchandising techniques and inventory control
- Explained details regarding quality, value and style of products to influence customer buying decisions
- Boosted sales by introducing end cap displays promoting specialty items during peak periods
- Proficiently maintained store displays, shelves, fixtures and other areas of the store
- Ensured compliance with health and safety regulations in all aspects of the job role
- Adeptly resolved customer complaints through effective problem solving strategies
- Disposed of damaged or defective items
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards
Lifeguard
AMS pools
Peachtree Corners, Ga
05.2022 - 08.2022
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions
- Developed strong working relationships with other employees and general public
- Conducted pool opening and closing duties
- Communicated effectively with fellow employees and patrons
- Remained alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger
- Enforced safety policies and rules to guests to prevent accidents
- Remained calm and poised during periods of stress or when dealing with difficult people
- Monitored pool to identify individuals in distress or other emergency situations
- Paid close attention to weak swimmers and high-risk patrons
- Educated guests about water safety rules and regulations as needed
- Attended regularly scheduled staff meetings and trainings
Server
Cottonwood Estates Retirement living home
ALPHARETTA, GA
12.2020 - 03.2022
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Used good communication skills to reduce guest dissatisfaction
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Memorized menu to help diners make informed meal choices
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Used focus and memorization skills to keep track of tables and remember orders
- Resolved customer complaints and inquiries in a timely manner
Education
High School Diploma -
Cambridge High School
Milton, GA05-2024
Skills
- Quality Control
- Organization and Categorization
- Time Management
- Attention to Detail
- Relationship Building
- Interpersonal Skills
- Customer Relationships
- Quick Learner
- Cash Register Operations
- Inventory Replenishment
- Inventory Recordkeeping
- Safety Procedures
Timeline
Golf Course Maintenance
The Manor Golf and Country Club
06.2024 - 07.2024
General Merchandiser
Target
08.2022 - 07.2023
Lifeguard
AMS pools
05.2022 - 08.2022
Server
Cottonwood Estates Retirement living home
12.2020 - 03.2022
High School Diploma -
Cambridge High School
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