Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ian Vazquez

Riverview,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House Employee

PDQ Restaurant
Riverview, FL
08.2022 - 12.2024
  • Resolved any customer complaints or issues promptly with professionalism.
  • Prepared drinks upon request according to recipes and standards set by management.
  • Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
  • Enforced safety protocols within the restaurant environment at all times.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Resolved customer complaints in a professional and courteous manner.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Greeted customers and provided friendly customer service.
  • Assisted with training new front of house employees on procedures and policies.

Server

Bethunes BBQ
Riverview, FL
09.2020 - 06.2024
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Followed health safety guidelines when preparing and serving food products.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Back of House Team Member

PDQ Restaurant
Riverview, FL
08.2022 - 12.2023
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Monitored inventory of supplies and communicated needs to supervisor.
  • Maintained cleanliness of work areas throughout shift.
  • Followed health and safety guidelines for food preparation and service.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes .
  • Adhered to established sanitation standards while preparing food items.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Operated various kitchen appliances such as mixers, slicers, ovens, grills .
  • Consistently maintained high standards of personal hygiene during shifts.
  • Performed other related duties as assigned by supervisor.

Education

High School Diploma -

Riverview High School
Riverview, FL
05-2022

Skills

  • Menu knowledge
  • Strong Work Ethic
  • Food allergy awareness
  • First Aid Training
  • Wine Knowledge
  • Professional Appearance
  • Team player attitude
  • Order Taking
  • Greeting guests

Certification

  • professionally certified in adobe photoshop
  • professionally certified in adobe indesign

References

  • PDQ manager James Lee- 813-539-7675
  • Bethunes BBQ owner Brian Bethune- 813-361-5726

Timeline

Front of House Employee

PDQ Restaurant
08.2022 - 12.2024

Back of House Team Member

PDQ Restaurant
08.2022 - 12.2023

Server

Bethunes BBQ
09.2020 - 06.2024

High School Diploma -

Riverview High School

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