Ian Viterbo
San Jose,CA
Summary
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in time management.
Overview
4
4
years of professional experience
Work History
Behavioral Technician
Spotlight Therapy, Inc.
06.2024 - 02.2025
- Provided direct one-on-one therapy sessions to clients, following the principles of Applied Behavior Analysis (ABA)
- Utilized positive reinforcement techniques to promote desired behaviors and reduce challenging behaviors
- Implemented behavior support plans developed by Board Certified Behavior Analysts (BCBAs)
Medical Records Assistant
Longwood Manor Convalescent Hospital
08.2021 - 07.2023
- Ensured that the medical records are organized, accurate and complete
- Filed the paperwork and reports of inpatients quickly and accurately
- Processed the records for admitting and discharging patients
Sales Associate
ALDO Group
10.2022 - 02.2023
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Education
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA05-2025
Associates Degree - Psychology
Mission College
Santa Clara, CA05.2023
Skills
- Data collection and analysis
- Applied behavior analysis
- Microsoft Excel
- Medical terminology
- Invoice processing
Timeline
Behavioral Technician
Spotlight Therapy, Inc.
06.2024 - 02.2025
Sales Associate
ALDO Group
10.2022 - 02.2023
Medical Records Assistant
Longwood Manor Convalescent Hospital
08.2021 - 07.2023
Bachelor of Arts - Psychology
San Jose State University
Associates Degree - Psychology
Mission College
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