Summary
Overview
Work History
Education
Skills
Internship
Timeline
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IAN WALL

IAN WALL

Plantation,USA

Summary

Resourceful, detail-oriented professional with a B.A. in Communication Studies (cum laude) and a proven track record in fast-paced, client-facing environments. Possesses exceptional people skills, emotional intelligence, and the ability to anticipate needs—making complex schedules run smoothly and supporting high-profile personalities. Adept at managing confidential information, multitasking, and ensuring seamless day-to-day operations. Ready to bring executive-level support and positive energy to a dynamic digital creator.

Overview

13
13
years of professional experience

Work History

Captain Server

Catch & Cut
01.2025 - 05.2025

Managed daily operations for a high-traffic restaurant, overseeing scheduling, vendor relations, and staff coordination—ensuring smooth, efficient service under pressure.

Acted as primary point of contact for VIP guests, anticipating needs and delivering personalized experiences, mirroring the discretion and attentiveness required of an executive assistant.

Handled confidential information, resolved conflicts, and maintained a positive, professional environment at all times.

Coordinated logistics for private events, including scheduling, guest lists, and special requirements.

Personal Trainer

Self Employed
07.2023 - 05.2025

As a personal trainer, I worked one-on-one with clients to organize their schedules, set goals, and keep them motivated and on track. I became skilled at managing calendars, juggling appointments, and handling last-minute changes with ease. My approach was always personalized—I listened closely to what each client needed, offered support and encouragement, and made sure every detail was handled, from session planning to follow-ups. This role taught me how to anticipate needs, maintain confidentiality, and build strong, trusting relationships—qualities I’m ready to bring to a personal assistant position, especially in a fast-moving, creative setting.

Server Captain/Trained

Javier’s Cantina
09.2017 - 05.2023

At Javier's Century City, I worked as a Captain Server, leading the front-of-house team during busy shifts and making sure everything ran smoothly for both guests and staff. I was often the go-to person for VIP tables, where I learned how to anticipate needs, handle special requests, and keep things discreet and professional. My job was all about staying organized, communicating clearly, and adapting quickly-whether I was helping a guest with a last-minute change or supporting my team through a packed dinner rush. The experience taught me how to read the room, solve problems on the fly, and make sure everyone felt taken care of, skills I'm excited to bring to an assistant role in a creative, fast-paced environment.

Server

Houston's, Hillstone Restaurant Group
01.2012 - 01.2016

At Houston’s, I honed my ability to multitask and stay organized in a busy, high-energy environment. I made it a priority to anticipate guests’ needs, communicate clearly with both the kitchen and my team, and handle special requests or last-minute changes smoothly. My role required a lot of attention to detail and the ability to read people and situations quickly, making sure every guest felt valued and taken care of. These experiences helped me develop strong problem-solving skills, adaptability, and a service-oriented mindset—all qualities I’m eager to bring to a personal assistant role supporting a creative professional.

Education

Bachelor of Communication Studies -

California State University of Los Angeles
06.2020

Skills

    Advanced Interpersonal Communication Schedule & Calendar Management

    Adaptability in Fast-Paced Environments Discretion & Confidentiality Conflict Resolution Client/VIP Relations

    Problem Solving & Quick Thinking

    Event & Logistics Coordination

    Team Collaboration & Leadership

    Active Listening

    Attention to Detail

    Digital Platform Savvy (Google Workspace, Social Media, Scheduling Tools)

    Professional Written & Verbal Communication Empathy & Emotional Intelligence

    Multitasking & Prioritization

Internship

Production Assistant for The Chris Collins Show-2020

As production assistant I worked closely with the hosts, guests, and production team to help coordinate each segment and keep both the on-air and behind-the-scenes operations running smoothly. My role required strong communication skills, especially when it came to managing guest relations, handling unexpected challenges, and making sure the atmosphere stayed positive and professional during live recordings. I regularly adapted my communication style to connect with a wide range of personalities, ensuring everyone was on the same page and comfortable. My background in group dynamics and emotional intelligence really came into play, allowing me to anticipate needs, support teamwork, and help bring the creative vision of the show to life.

Timeline

Captain Server

Catch & Cut
01.2025 - 05.2025

Personal Trainer

Self Employed
07.2023 - 05.2025

Server Captain/Trained

Javier’s Cantina
09.2017 - 05.2023

Server

Houston's, Hillstone Restaurant Group
01.2012 - 01.2016

Bachelor of Communication Studies -

California State University of Los Angeles