Ian Wallace
Pleasant Valley,MO
Summary
Detail-oriented professional with extensive logistics expertise and a solid track record in compliance audits. Recognized for proactive inventory management and enhancing operational efficiency, ready to contribute to organizational growth and success.
Overview
8
8
years of professional experience
Work History
Vehicle Operations Supervisor
Enterprise Mobility
Kansas City, MO
12.2024 - Current
- Trained safety protocol instruction for newly onboarded employees.
- Conducted bodyshop compliance audits to ensure auto industry regulation adherence and quality standards.
- Reduced operational delays by outsourcing product logistics and suppliers.
- Implemented direct communication channel with dealerships and auto service directors, bolstering vehicle maintenance turnaround and streamlining billing processes.
- Proactive inventory management to navigate fluctuations in the global auto supply chain
- Monitored replacement stock levels and coordinated timely replenishments for speedy repairs
- Developed reports on time-spent in inventory status, aiding in resource allocation and accurate invoicing.
Flagship Branch Manager
Enterprise Mobility
Topeka, KS
02.2022 - 12.2024
- Reduced turnaround time for vehicle return & sanitation measures, ensuring timely vehicle delivery to clients.
- Trained and mentored staff, fostering a collaborative team environment and work culture.
- Developed strategic plans to increase branch profitability through fleet inventory growth and additional product sales.
- Continuously monitored branch performance against regional KPIs, taking corrective actions as needed to ensure high rankings.
- Facilitated new employee feedback sessions and prioritized skill development through performance appraisals.
MCI Airport-Assistant Branch Manager
Enterprise/National/Alamo
Kansas City, MO
07.2018 - 02.2022
- Developed comprehensive training programs for new staff, covering customer service, fleet management, and risk assessment protocols.
- Balanced fleet diversification strategies and evolving customer requirements with vehicle lifecycle and profitability metrics.
- Ensured optimal vehicle performance and customer satisfaction quality.
- Administered performance evaluations and provided constructive employee sales feedback.
- Mitigated client experience disruptions amid air traffic delays and national transportation emergencies
- Controlled employee and inventory logistics throughout high-volume airport surges
Education
Bachelor of Science - Business Administration
Missouri Southern State University
Joplin, MO05-2018
Skills
- Customer & Vendor relationship management
- Staff supervision and delegation
- I-CAR Automotive Training certified
- CRM software proficiency
- Compliance management
- Quality assurance
- Logistics expertise
- KPI tracking
- Cost control
- Invoice Delivery and Receivables
Timeline
Vehicle Operations Supervisor
Enterprise Mobility
12.2024 - Current
Flagship Branch Manager
Enterprise Mobility
02.2022 - 12.2024
MCI Airport-Assistant Branch Manager
Enterprise/National/Alamo
07.2018 - 02.2022
Bachelor of Science - Business Administration
Missouri Southern State University