Technology
yard work
aviation
cars
fitness
hiking
Ian West
Visalia,CA
Summary
Dynamic Sales Associate with proven success at Tapestry, excelling in customer service and teamwork. Achieved monthly sales targets through effective strategies and strong product knowledge. Skilled in POS system operation and adept at problem-solving, fostering customer loyalty and enhancing store performance in high-pressure environments.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Tapestry
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
No Degree - Kinesiology
College of The Sequoias
Visalia, CANo Degree - Aviation
Visalia Flyers
Visalia, CAHigh School Diploma -
El Diamanté High School
Visalia, CA05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Stocking and receiving
- Store opening and closing
- Merchandise display
Certification
Student Pilot certification
Interests
Timeline
Sales Associate
Tapestry
08.2023 - Current
No Degree - Kinesiology
College of The Sequoias
No Degree - Aviation
Visalia Flyers
High School Diploma -
El Diamanté High School
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