Ian Williams
Meridian,ID
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Known expert in textile printing production.
Recognized as one of the top retail apparel development specialists in the industry with over 19 years of screen printing experience.
Our companies design & produce retail apparel and products for organizations like Orca Cooler Company, F45 Training, Albertsons Corporation, Roaring Springs Waterpark, Boise Coop Grocery Stores, Northwest Nazarene University, and hundreds more nationwide.
Overview
16
16
years of professional experience
Work History
Vice President of Production
Future Goods LLC
08.2022 - Current
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversee all production and order fulfillment operations for all custom apparel clientele.
- Responsible for ensuring our clients receive the highest quality prints on schedule. I manage the team responsible for all textile printing production.
President
The Idaho Shirt Company
01.2011 - Current
- Led and directed the overall strategic planning and vision for The Idaho Shirt Company, driving growth and profitability.
- Provided strong leadership and guidance to a diverse team of employees, fostering a positive and productive work culture.
- Formulated and executed business strategies to expand market presence and increase brand visibility.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
President
United Graphic Design LLC
01.2008 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Reduced operational costs through strategic cost management initiatives.
Education
Bachelor of Science - Marketing
Northwest Nazarene University
Nampa, ID05.2007
High School Diploma -
Franklin High School
Portland, OR06.2002
Skills
- Screen Printing
- Graphic Design
- Apparel Production
- Import Sourcing
- Adobe Master Suite
- Social Media Expert
- Business Development
- Networking
- Web Design
- Problem-Solving
- Critical Thinking
- Teamwork and Collaboration
- Excellent Communication
- Multitasking Abilities
- Strategic planning
- Recruitment
Timeline
Vice President of Production
Future Goods LLC
08.2022 - Current
President
The Idaho Shirt Company
01.2011 - Current
President
United Graphic Design LLC
01.2008 - Current
Bachelor of Science - Marketing
Northwest Nazarene University
High School Diploma -
Franklin High School
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