Ian H. Thompson

• Developed, marketed and sold a full range of Fruit option products, including Mixed bowls and Parfaits
• Established over 40 different business to interact with on a weekly basis.
• Creating an atmosphere of healthy food consumption in a convenient way.
• Directed targeted marketing efforts that introduced new products and promoted product visibility.
• Managed business finances, including paying vendors and suppliers for products services rendered.
• Prospected to obtain new accounts while maintaining relationships with existing accounts.

• Managed initial order entry and coordinated order fulfillment processes, achieving a 95% on-time delivery rate within 6 months and improving customer retention rate to 92%
• Negotiated contracts with carriers, implemented dedicated driver services, revised rates, and special lane rates, resulting in a 10% reduction in transportation costs by Q4 2021
• Expanded route coverage by 25% within 3 months, leading to an additional 3,000 miles of service area
• Boosted supply levels by 20% within 3 months, increasing available inventory from 125k pounds to 200k pounds on hand
• Grew net revenue by 15% year-over-year through optimized logistics operations and cost management strategies

• Co MVP at NADA 2014- National Automobile Dealers Association.
• Increasing website traffic growth through Digital Performance Management.
• Provide an innovative and cost effective solution to online advertising for dealerships to increase ROI.

• Acquiring new and existing business for payroll solutions through outside sales.
• Extracting referrals for businesses needing payroll through current clients, Certified Public Accountants, Banks, cold calling, prospecting, and various networking events.
• Reached 100% of quota in first year by following up for referrals and prospect clients on closing business.

• Ranked in the top 10% of managers in the region in sales, retention, and customer service out of 40 managers.
• Currently showing over 70% profitability increase year to date.
• Cut operating costs by 45% in the last 2 fiscal years.
• Reduced bad debt by over 40% in the last 2 fiscal years.
• Consistently maintained over 20% corporate growth through acquiring new business and maintaining existing businesses year over year.
• Train and develop new employees towards promotions in management.
• Had seven trainees promoted to management positions.
• Maintain, service, and develop largest corporate account in south Chicagoland region.
• Enjoy largest total corporate account revenue in area (6 offices).
• Research local business dynamic to establish new accounts and broaden customer base.
• Responsible for overall sales and marketing program for branch.
• Scheduled/coordinated weekly sales and marketing appointments and calls.
• Identified prospective customers by using business directories and following leads from existing clients.