University of California, Systemwide Labor Relations, Office of the President (UCOP)
01.2015 - Current
Provides system-wide labor relations negotiations and contract administration support for the University of California, including ten campuses, five medical centers, Lawrence Berkeley Laboratory and the Office of the President
Serves as the primary contact for several of the eleven unions representing thirteen University bargaining units or every union for specific issues that apply to all unions
Collaborates with Chief Negotiators to identify anticipated union issues and possible UC responses - both in advance of negotiations, or for strategic planning and during negotiations as new issues arise or bargaining dynamics require
Creates costing models directly related to contract proposals and legislative impacts
Provides support for grievance/arbitration processing, analysis of newly developed policy and legislation as they relate to labor and collective bargaining and develops strategic plans accordingly.
Consultant - UCOP Labor Relations
University of California, Systemwide Labor Relations, Office of the President (UCOP)
04.2013 - 06.2015
Serves as primary contact for information per unions' request for information, or information deemed public pursuant to CPRA, HEERA
Independently assess and responds to Systemwide union and public information requests
Researches information to be gathered and analyzed prior to release, works with campuses to determine most efficient and effective way to gather information, apply legal criteria to information requests, redact and/or determine disclosability
Developed cost projection models for proposals related to the terms and conditions of the labor agreements and proposals
Collaborate with diverse client groups across the organization, external contacts of significance, and members of HR management at all levels on various issues
Contribute to the development of model contract language
Assisted with contract implementation
Perform monetary analysis and make recommendations on policy, program, and bargaining issues
Project the cost of negotiation proposals
Perform analysis and review budgetary, human capital, legislative and resource implications data.
Provide advice, consultation and information to departmental managers, supervisors and employees regarding discipline, Union contract provisions, EEO and ADA matters, and personnel rules, policies, and procedures; Respond to and investigates EEO complaints of discrimination, sexual harassment, and failure to accommodate; Determine reasonable accommodations under the Fair Employment and Housing Act, and ADA; Meet and confer/consult with employee organizations; Prepare investigative reports, correspondence, and memos; Administer provisions various labor contracts; Monitor appropriate use of FMLA and other leave types
In response to various requests for information, research answers covering various union contracts, and prepare written analysis of findings
Prepare written Skelly notices of proposed discipline citing alleged violation, dates, factual basis, and providing supporting documentation, etc
Investigated complex employee relation's issues involving the interpretation and/or adapting of personnel policy to specific situations, regulatory compliance, and employee rights
Implementation of progressive discipline, employee counseling, prepared justification of findings and adverse actions documentation
Extensive experience conducting employee terminations and/or mass layoffs during economic downturn
Performed job analyses and classifications based on FLSA standards
Ensured diversity in the workplace, making sure EEO policy was in place as well as accommodations under ADA
Re-wrote parts of employee handbook in terms of policy, and edited the rest of it to assure consistency
Administered company-wide benefits packages, including medical, dental, vision, life, LTD, ADD, flex plans and disability for 500 employees in multiple (18) locations
Administered leaves of absence under FMLA/CFRA, PDA, Workers' Comp and ADA accommodations
Negotiated vendor contracts for benefits, and open enrollment renewals.
Audio Engineer/Stage Hand - Union Steward (I.A.T.S.E. Local #16 San Francisco)
Moscone Center - Projection Presentation Technology (privately held co.)
01.1996 - 01.2008
First line manager last seven years, for all employee relations issues concerning major project installations of such high profile customers as Microsoft, Intel, Oracle, the American Medical Association, etc
Heavy customer service
Wide employee relations experience providing advice and counseling of staff and management regarding interpretation and application of collective bargaining agreements and personnel policies; compliance with applicable local, State and Federal law; provided information to management regarding employment practices; grievance processing and resolution
Negotiated, mediated, union/company contracts, and counseled management on same
Managed/settled jurisdictional disputes with other unions who had competing viewpoints
Balanced working relationships with the privately held company for whom I worked versus union officials and laborers, which at times was a very precarious position
Maintained excellent long-lasting relationships with all
Investigated and settled grievances, conflicts and counseled management on same, always adhering to the contract and bylaws
Supervised, trained and counseled up to 120 direct reports, overseeing a strong cohesive team
Responsible for budget oversight, billing, reconciliation, payroll documentation, work authorization.
Education
Master's Public Administration (MPA) -
National University
01.2014
Human Resources Management Certificate -
San Francisco State University
01.2009
Bachelor of Arts Degree -
San Francisco Conservatory of Music
01.1996
Skills
UC Path full proficiency
Advanced level of all Microsoft Office applications including Excel, Word, Power Point, Access
SharePoint
Service Now
Cloud and Multi-Platform Computing
Basic Website Design/Maintenance
Team Management
Performance improvement strategies
Diversity and Inclusion
Current Past Positions
Management of a fully comprehensive Employee and Labor Relations unit with 6 direct reports, encompassing Leaves of Absence, Disability Management, Article 5 Compliance, Policy Training and Implementation, Employee and Labor Relations contract and policy administration
Assistant Negotiator for UC Systemwide successor contract negotiations, Service, Patient Care Technical Employees, Student Health Center Physicians, Librarians and Lecturers
Bargaining support for two and a half year heated and political negotiation process with AFSCME 3299 Service and Patient Care Technical contracts
Conceived, researched, assisted design, implemented, trained and launched online quarterly performance appraisal system, successfully aligning business planning with performance improvement
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA
<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank