IAN M. BIGELOW
Spring,TX
Summary
Results-driven senior executive with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Determined Business Owner with commitment to excellence and more than 30 years of experience. Effective collaborator promoting outstanding business outcomes, and growth.
Overview
37
37
years of professional experience
Work History
Chief Executive Officer
Simple Management Solutions, LLC.
04.2020 - Current
- Owner and Principal Consultant for Integrated Facilities Management Firm, helping clients move from independent departments and operational entities to a cohesive enterprise team: Healthcare, Education, Hospitality, Office Buildings, Industrial / Manufacturing, Commercial and industrial Laundries.
- Established foundational processes for business operations.
- Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
Vice President - Facility Engineering and Construction Services
Compass One Healthcare Services, Inc.
04.2009 - 07.2020
- Compass One Healthcare, a part of the largest contract services company in the world, serving an enormous global client base in Healthcare, Education, Business and Industry.
- Oversee and coordinate all planning, designing and execution of capital projects * Negotiate procurement contracts for supply chain and trade equipment, Develop and implement energy sustainability strategies and utility supply aggregation across the enterprise, Standardize operational best practices in preparation for accreditation and ongoing operational excellence, Foster a culture of safety awareness and practice in everything we do.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
CEO - Texas Medical Center Hospital Laundry Coop. Assn.
Medi-Dyn, Inc. / Crothall Laundry Services
01.2005 - 01.2009
- Coordinated all planning, design and build efforts for a new state of the art facility while operating the existing facility.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Regional Vice President
Hospital Housekeeping Systems
04.2003 - 08.2005
- Responsible for operational control and oversight for Environmental Services in Texas, California, Tennessee, and Illinois.
- Led a team of district managers, ensuring consistent communication and collaboration for overall business success.
- Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
- Implemented cross-functional initiatives for continuous improvement in sales, customer satisfaction, and operational efficiency.
President & General Manager
Sanitors Services of Texas, L.L.P.
03.1998 - 04.2003
- Increased client base from 75 accounts to 160 during period 1998 to 2003.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
General Manager
Marriott Management Services
07.1996 - 03.1998
- Responsible for all Marriott operations at Harris County Hospital District in Houston, Texas.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Corporate Program Manager: Facilities, Plant Ops, Food, and Laundry/Linen Services
Intellex Facilities Management Corporation
02.1992 - 04.1996
- Working with two of my counterparts, we wrote and implemented a proprietary IWMS program called 'Intellex Facilities Management Information System' (IFMIS) specifically for Intellex to use in client facilities nationwide.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
District Manager
American Building Maintenance, Inc.
03.1990 - 10.1991
- Responsible for developing and maintaining effective and profitable Janitorial and facilities maintenance programs for the Martin Smith Management group.
Regional Operations / Sales Manager
Food Dimensions, Inc.
01.1988 - 01.1990
- Responsible for contacting and developing Healthcare facilities for the purpose of providing the management of such support services as: Environmental Services and Laundry/Linen services, Food Services.
Director: Environmental Services and District vacation relief Food Service Director
ARA Healthcare Nutrition Service (Aramark)
01.1987 - 01.1990
- Responsible for maintaining the highest possible sanitary standards and good public relations by creating a clean, attractive, and safe environment.
Education
Lean Six Sigma Black Belt Certification -
The University of Utah, David Eccles School of Business and The Council for Six Sigma Certification
Salt Lake City, UT11.2016
Master of Arts - Architecture
University of Utah
Salt Lake City, UT06.1986
Bachelor of Arts - Secondary Education
University of Utah
Salt Lake City, UT06.1984
Bachelor of Arts - Theatre Production Design
University of Utah
Salt Lake City, UT06.1983
Skills
- Application Software Programming
- Construction & Project RFP Writing & Response
- Microsoft Office - Expert
- Turnarounds / Change Management
- Crystal Reports
- Supply Chain Optimization
- Data flow and reporting
- Global Purchasing / Contract Negotiations
- Lean Design Build
- Budgetary Planning
- Strategy Development and Integration
- Performance Metrics
- Multi Facility Management & Planning
- Recruiting / Hiring / Training / Retention
- Lean Process Design
- Technical Writing / Author
- Space Planning
- Multi-Site Project Management
- Architectural Concept Design / AutoCAD
- Visual Artist
- Outcome based design
- Regulatory Compliance - OSHA, IBC, NEC, NFPA, NFPA 70, IPC, JCAHO
- Site Selection / Real Estate
- Business Planning & Proforma Development
- Financial Analysis and Modeling
- Capital Project Management
- Organizational Leadership
- Executive Leadership
- Risk Management
- Staff Management
Timeline
Chief Executive Officer
Simple Management Solutions, LLC.
04.2020 - Current
Vice President - Facility Engineering and Construction Services
Compass One Healthcare Services, Inc.
04.2009 - 07.2020
CEO - Texas Medical Center Hospital Laundry Coop. Assn.
Medi-Dyn, Inc. / Crothall Laundry Services
01.2005 - 01.2009
Regional Vice President
Hospital Housekeeping Systems
04.2003 - 08.2005
President & General Manager
Sanitors Services of Texas, L.L.P.
03.1998 - 04.2003
General Manager
Marriott Management Services
07.1996 - 03.1998
Corporate Program Manager: Facilities, Plant Ops, Food, and Laundry/Linen Services
Intellex Facilities Management Corporation
02.1992 - 04.1996
District Manager
American Building Maintenance, Inc.
03.1990 - 10.1991
Regional Operations / Sales Manager
Food Dimensions, Inc.
01.1988 - 01.1990
Director: Environmental Services and District vacation relief Food Service Director
ARA Healthcare Nutrition Service (Aramark)
01.1987 - 01.1990
Lean Six Sigma Black Belt Certification -
The University of Utah, David Eccles School of Business and The Council for Six Sigma Certification
Master of Arts - Architecture
University of Utah
Bachelor of Arts - Secondary Education
University of Utah
Bachelor of Arts - Theatre Production Design
University of Utah
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