Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Ian Michael Finney

Ian Michael Finney

Network Communication System Specialist
Marietta,GA

Summary

Adept at spearheading system upgrades and enhancing security measures, my tenure with the US Army as a Network Communication Systems Specialist honed my technical troubleshooting and leadership skills. I excel in operational improvements, evidenced by reducing critical issue resolution times, and am committed to fostering team growth and maintaining high service levels.

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Proficient IT Support offering more than 6 years of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations and VPNs.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Network Communication Systems Specialist

US Army
Camp Carroll, South Korea
11.2022 - Current
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Enhanced security measures, protecting sensitive data from potential breaches.
  • Reviewed operations reports to detect nonconforming outcomes in task completion, designing system updates to reach compliance.
  • Implemented system upgrades to maintain optimal performance levels and accommodate business growth.
  • Identified and resolved technical issues quickly, minimizing disruptions to operations and maintaining high service levels.
  • Provided responsive remote support for users experiencing technical difficulties, resolving issues efficiently while maintaining excellent customer relations skills throughout interactions.
  • Designed and implemented preventive maintenance procedures, reducing support requests 20%.

Network Communication System Specialist

US Army
Fort Bragg, NC
01.2019 - 11.2022
  • Mentored junior team members in best practices for system administration, fostering a supportive learning environment.
  • Collaborated with cross-functional teams to develop innovative solutions for complex technical issues.
  • Identified opportunities for process improvements by analyzing user feedback and monitoring key performance metrics closely.
  • Spearheaded the migration of legacy systems to modern platforms, minimizing disruptions in daily operations.
  • Guaranteed smooth information flow during critical missions by skillfully utilizing secure voice/data networks in various operational settings.
  • Facilitated seamless integration of new technology into existing infrastructure through extensive research, testing, and evaluation processes prior to implementation.
  • Streamlined operations with the installation, operation, and maintenance of tactical communications systems.
  • Provided vital support to team members, offering technical advice and guidance on multichannel transmission system operations.
  • Reduced downtime during outages by rapidly diagnosing issues and providing efficient solutions for hardware or software problems.

Education

High School Diploma -

Marietta High School
Marietta, GA
08.2013 - 06.2017

Skills

Interests

CyberSecurity

Comptia Certifications

Traveling

Learning more life skills

Timeline

Network Communication Systems Specialist

US Army
11.2022 - Current

Network Communication System Specialist

US Army
01.2019 - 11.2022

High School Diploma -

Marietta High School
08.2013 - 06.2017
Ian Michael FinneyNetwork Communication System Specialist