Ianthe Harewood

• As a Crisis Counselor I am tasked with ensuring that all clients are appropriately treated
• My duties included:
• Develop, implement and document treatment needs assessments, treatment plan, and progress reviews as part of continuous quality improvement activities
• Monitor client’s medication, refills, and document medications changes
• Attend team and case conferences and collaborate with other providers for designated Clients
• Provide outreach as designated to community-based Clients
• Prepare daily log entries, incident reports and other required paperwork to ensure the program meets the standards
• Maintain Competencies: Human Rights, CPR, First Aid, MAP, agency and divisional policies and procedures as well as other required competencies
• Other related duties as assigned in order to provide quality rehabilitation services
• Calling outside services to fit the client needs, example: Drug rehab treatment facilities, calling insurance company to make sure client is either extended or how many days is given by the insurance company
• Making the client meet with the doctor in a timely manner
• Met with clients daily for treatment plan and procedure.

As Patient Advocate, I managed over 30 caseloads of patients in the Residential Department as needed to assure that all personal needs were met in a timely manner and all significant changes are properly documented

• Duties Included:
• Recording behavioral fluctuation and concerns
• Verify home care plan for all patients
• Revisited all plans on monthly review cycle
• Accompanied patients on medical appointments and other required outings
• Made sure patients Activities of Daily living was done in a timely and safe manner.

• As a volunteer at Leominster Housing, Worked with customers to understand needs and provide excellent service on treatment options for renal failure
• Duties Included:
• Lecturing on Dialysis and Transplantation
• Educating patients to reduce anxiety
• Explaining potential life changes and addressed quality of life concerns
• Discuss 4 types of dialysis that are available for Renal Failure

• Assisted patients as needed
• Duties Included:
• Supported patients receiving end of life care
• Provided companionship during movie night
• Reading and providing hand massages
• Played games and provided arts and craft to some.

• I assisted patients and physicians as needed
• Duties Included:
• Admitted patients to the treatment area and took vital sings
• Cannulate patients and attached to dialysis machine
• Monitored client for the duration of the treatment
• Wash, sanitized and set up dialysis machine after each treatment
• Reported to the doctor or staff nurse any problems that occurred
• Gave medication when needed
• Recorded patients’ data throughout the treatment
• Made sure patients regained equilibrium, and document with discharge notes were completed .