Summary
Overview
Work History
Education
Skills
Affiliations
About me
Timeline
OperationsManager
Iashyra Calderon Martinez

Iashyra Calderon Martinez

Gurabo,PR

Summary

  • Bachelor Of Science Mechanical Engineering & MBA Project Management student with a Bachelor In Social Science in Criminology seeking internship or job opportunity to gain hands-on experience with strong drive to succeed.

Overview

5
5
years of professional experience

Work History

Machine Operator

McNeil Consumer Healthcare
Las Piedras, Puerto Rico
12.2020 - 01.2021
  • Assign individual work plans and reviewed jobs to accomplish all tasks within expected parameters.
  • Monitored productivity, performance and task completion.
  • Maintained work environments safe and efficient at all times.
  • Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
  • Operate various gauges to inspect pieces after production completion.

Work-Study University Program

Sistema Universitario Ana G Mendez
Gurabo, Puerto Rico
08.2017 - 05.2018
  • Customer service.
  • Information management.
  • Making student identifications (Id).
  • Call management.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Improved student educational plans by advising on course selection, progress plans and career decisions.
  • Advised students on issues such as course selection, progress toward graduation and career decisions.
  • Directed, coordinated and evaluated activities of personnel, including support staff within academic institutions, departments and alumni organizations.

T-Mobile Customer Service

Atento Puerto Rico, Inc.
Caguas, Puerto Rico
08.2015 - 05.2016
  • Customer Service.
  • Confidential data handling.
  • Call management.
  • Information management.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Recommended optimal merchandise based on customer needs and desires.
  • Help customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Education

Bachelor Of Science - Mechanical Engineering

Universidad Politecnica De Puerto Rico
San Juan, PR
06.2023

MBA - Quality Project Management

Sistema Universitario Ana G Mendez
Gurabo, PR
06.2023

Associate of Science - Mechanical Engineering

Universidad Politecnica De Puerto Rico
San Juan, PR
06.2023

Bachelor Of Social Science - Criminology

Sistema Universitario Ana G Mendez
Gurabo, PR
06.2020

Skills

  • Communication
  • Teamwork and collaboration
  • Critical thinking and problem solving
  • Perseverance and motivation
  • Oral and written communications skills
  • Leadership
  • Positive attitude
  • Willingness to learn
  • Resilience
  • Tool repairs
  • Documentation ability
  • Quality assurance standards
  • Equipment operation
  • Quality assurance controls
  • Assembly procedures
  • Performance Management
  • Scheduling flexibility
  • Modifications and adjustments
  • Loading and unloading protocols
  • Preventive Maintenance
  • Power and hand tools

Affiliations

Member of Neuroengineering Association of Puerto Rico (NEA@PUPR)

  • We educate and instruct the participant to develop their skills in scientific applications such as programming, design and electronics in the field of neuroscience. Increase diversity in NeuroEngineering by providing the opportunity to students interested in the area and increase their applied knowledge, leadership skills and commitment.

Member of Association Of Women Students Of Mechanical Engineering (AEMIM@PUPR)

  • We promote among our members an innovative mentality capable of creating competencies in accordance with our discipline, fostering the senses of leadership, commitment and responsibility, creating a collective conscience capable of humanizing the members in an effort to improve community life, enrich and strengthen ties among the members in order to solidify the foundations of our association, search for new knowledge through conferences, workshops and extracurricular activities and promote leaders with a great sense of responsibility and commitment in the world of work.

Member of American Society Of Mechanical Engineers (ASME)

  • The American Society of Mechanical Engineers is a professional association that, “promotes the art, science, and practice of multidisciplinary engineering and allied sciences around the globe” via “continuing education, training, and professional development, codes and standards, research, conferences and publications, government relations, and other forms of outreach”.

Achievement Day 2021

  • Certificate for academic performance as a student at the Polytechnic University of Puerto Rico and the Educational Services Program.

Recipient of one of the Scholarships granted by the College of Engineers and Surveyors of Puerto Rico (CIAPR).

  • Scholarship Engr. Lydia E. Collazo De Jesús. University year 2022-2023.

Selected to participate in the Disney College Program at the Walt Disney World ® Resort near Orlando, Florida.

  • Candidate Reference Number (CRN): 7388039 (Program: Spring 2023).

Recipient of one of the Scholarships granted by the Society of Engineers of Puerto Rico (SIPR).

  • Scholarship Engr. Luis M. Carrillo, Jr. University year 2022-2023.

About me

  • I have a BA in Social Sciences with a concentration in Criminology. Studying the part of the law that studies crime, its causes, the ways to avoid it and the way of acting of the people who commit it was always important to me since you learn how to handle all types of conflicts inside and outside your personal life. While I was finishing my BA, I already had in mind to take another but this time in science. I decided to study Mechanical Engineering because it is a very complete profession, it has many fields of labor action, it implies a lot of responsibility and commitment. It is a profession that is constantly growing, evolving, innovating and creating with a social commitment contributing to the world. I am looking for leadership practices and a lot of commitment to new and educated people. I have the ability to organize, solve everyday problems, listen, communicate skills and empathy. I had the opportunity to present these skills at various scenarios in my life which have helped me grow as a person. I decided to pursue an MBA in Quality Project Management while studying Mechanical Engineering because it combines the perspectives of both disciplines to deliver the best results to organizations. They understand the importance of the human factor, materials and technology, as well as project design and business strategy.

Timeline

Machine Operator

McNeil Consumer Healthcare
12.2020 - 01.2021

Work-Study University Program

Sistema Universitario Ana G Mendez
08.2017 - 05.2018

T-Mobile Customer Service

Atento Puerto Rico, Inc.
08.2015 - 05.2016

Bachelor Of Science - Mechanical Engineering

Universidad Politecnica De Puerto Rico

MBA - Quality Project Management

Sistema Universitario Ana G Mendez

Associate of Science - Mechanical Engineering

Universidad Politecnica De Puerto Rico

Bachelor Of Social Science - Criminology

Sistema Universitario Ana G Mendez
Iashyra Calderon Martinez