Iasmim Calsem
Jacksonville,FL
Summary
Bilingual English-Portuguese professional with over five years of experience in the operations field, complemented by a background in accounting and customer support. Skilled in communication, problem-solving, and time management. Dedicated to continuous learning and skill development.
Overview
11
11
years of professional experience
Work History
CAREGIVER
PRIVATE FAMILY
01.2021 - 01.2024
- Coordinate and manage the children's schedules and extracurricular activities to ensure smooth daily routines
- Follow specific nutritional guidelines and prepare meals that meet the family's dietary requirements
- Oversee the household pantry, handle grocery shopping, and ensure all necessary household supplies are stocked
- Organize weekly activities and manage time efficiently to meet the needs of all household members
- Facilitate clear and effective communication between parents and children
- Maintain an organized and tidy home environment
- Proactively address and resolve any issues or challenges that arise during the week.
COSTUMER SUPPORT REPRESENTATIVE
CITY HALL OF GAROPABA
01.2014 - 01.2018
- Deliver exceptional customer support both in-person and over the phone, ensuring a positive experience for all clients
- Assist the public with inquiries related to taxes, loans, company registries, and other processes managed by the city hall
- Address and resolve customer questions and concerns promptly and accurately
- Maintain up-to-date knowledge of city hall services and processes to provide accurate and comprehensive information
- Foster a welcoming and professional environment to enhance public satisfaction and trust.
ACCOUNTING ASSISTANT
JOAQUIM DE ABREU FILHO
01.2016 - 01.2017
- Assist the accounting team with bookkeeping tasks, including drafting financial documents, invoicing customers, and collecting payments
- Streamline and organize the company's bookkeeping processes for increased efficiency and accuracy
- Reconcile financial records, ensuring all incoming and outgoing funds are accurately documented and balanced
- Support the preparation of financial statements and reports to provide clear insights into the company's financial status
- Collaborate with team members to ensure compliance with financial regulations and standards
- Identify and address discrepancies in financial records promptly to maintain accurate and reliable bookkeeping.
FINANCIAL ASSISTANT
APAE BRAZIL
01.2013 - 01.2014
- Facilitate the financial team with processing payment orders, managing invoice payments, and reconciling credits
- Implement and streamline the company's bookkeeping procedures and budget management processes for enhanced efficiency and accuracy
- Meticulously organize the bookkeeping processes and budgets to ensure transparency and accountability throughout the organization
- Accurately input data into the system and prepare documents with precision to support financial operations and decision-making
- Collaborate closely with team members to maintain accurate financial records and ensure compliance with regulatory standards
- Proactively identify areas for process improvement and implement solutions to optimize workflow and productivity.
Education
Bachelors of Civil Engineering -
Universidade de Santa Catarina do Sul
Cultural Exchange Participant -
New York
Skills
- Strong Communication
- Customer Service
- Bookkeeping
- Collections
- Strong Interpersonal Skills
- Adaptability
- Confidentiality
- Flexibility
- Attention to Detail
- Problem-Solving
- Time Management
- Finance
- Budget Management
- Cash flow management
- Teamwork
Workauthorization
Authorized to work in the US/No visa sponsorship required
Timeline
CAREGIVER
PRIVATE FAMILY
01.2021 - 01.2024
ACCOUNTING ASSISTANT
JOAQUIM DE ABREU FILHO
01.2016 - 01.2017
COSTUMER SUPPORT REPRESENTATIVE
CITY HALL OF GAROPABA
01.2014 - 01.2018
FINANCIAL ASSISTANT
APAE BRAZIL
01.2013 - 01.2014
Bachelors of Civil Engineering -
Universidade de Santa Catarina do Sul
Cultural Exchange Participant -
New York
Similar Profiles
Alyssa BriguglioAlyssa Briguglio
Nanny at Private FamilyNanny at Private Family
Marcella Hubbard-BrucherMarcella Hubbard-Brucher
Nanny- Toddler and Pre-Schooler at Private FamilyNanny- Toddler and Pre-Schooler at Private Family
Candida ODell-SchererCandida ODell-Scherer
Nanny Manager at Private FamilyNanny Manager at Private Family
Felicidad JustoFelicidad Justo
House Cleaner at Private FamilyHouse Cleaner at Private Family
Luis VilaLuis Vila
Pipefitter Foreman at Gary Rodgers PlumbingPipefitter Foreman at Gary Rodgers Plumbing