Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Sales Floor Associate
Nike Inc
Assembly Row
10.2022 - 05.2023
Collaborated with cross-functional teams to develop and execute marketing strategies
Analyzed market trends, customer feedback, and sales data to provide actionable insights for product development and marketing campaigns
Assisted in training and mentoring new team members, contributing to a cohesive and high-performing team environment
Received recognition for employee of the month.
Psychology
Fisher College 101 Program
Boston
07.2022 - 08.2022
I did this program because I was interested to know how the human brain works and human behavior
I think it's important to know a little bit about how our brains work and why
People have different ways of expressing themselves so this program really helped me understand why they think that way and how to deal with it.
Sales Floor Associate
TJX Companies
Chelsea, MA
10.2020 - 01.2022
Worked at TJX as a sales floor associate.
Stocked merchandise pulled from the backroom to keep shelves in stock with proper inventory.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Provided information to customers concerning sales, promotions, and store policies.
Participated in weekly staff meetings to discuss new products and promotions and brainstorm ideas for improvement.
Recommended and helped locate or obtain merchandise based on customer needs and desires.
Calculated pricing, applied discounts, and collected payments to process transactions.
Education
Class of 2023 -
Everett High School
06.2023
Skills
Responsible
Hardworking
Very organized
Creates a good impression by demonstrating a positive attitude
Shows up on time
Adapt to using social media
Small group communication
Sales and Relationship Building
Customer Service Excellence
Communication and Interpersonal Skills
Problem Solving and Troubleshooting
Team Collaboration
Visual Merchandising
Time Management and Organization
Store Cleaning
Retail Merchandising Expertise
POS System Operation
Customer Service
Languages
Fluent in Spanish (write and speak)
Fluent in Portuguese (write and speak)
Fluent in English (write and speak)
Awards
Mathematics student of the month (Parlin School)
Fisher College101 Program certificate for completing the program