Summary
Overview
Work History
Education
Skills
Languages
Awards
Languages
References
Timeline
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Iasmin Calle Souza

Everett,MA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Sales Floor Associate

Nike Inc
Assembly Row
10.2022 - 05.2023
  • Collaborated with cross-functional teams to develop and execute marketing strategies
  • Analyzed market trends, customer feedback, and sales data to provide actionable insights for product development and marketing campaigns
  • Assisted in training and mentoring new team members, contributing to a cohesive and high-performing team environment
  • Received recognition for employee of the month.

Psychology

Fisher College 101 Program
Boston
07.2022 - 08.2022
  • I did this program because I was interested to know how the human brain works and human behavior
  • I think it's important to know a little bit about how our brains work and why
  • People have different ways of expressing themselves so this program really helped me understand why they think that way and how to deal with it.

Sales Floor Associate

TJX Companies
Chelsea, MA
10.2020 - 01.2022
  • Worked at TJX as a sales floor associate.
  • Stocked merchandise pulled from the backroom to keep shelves in stock with proper inventory.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Provided information to customers concerning sales, promotions, and store policies.
  • Participated in weekly staff meetings to discuss new products and promotions and brainstorm ideas for improvement.
  • Recommended and helped locate or obtain merchandise based on customer needs and desires.
  • Calculated pricing, applied discounts, and collected payments to process transactions.

Education

Class of 2023 -

Everett High School
06.2023

Skills

  • Responsible
  • Hardworking
  • Very organized
  • Creates a good impression by demonstrating a positive attitude
  • Shows up on time
  • Adapt to using social media
  • Small group communication
  • Sales and Relationship Building
  • Customer Service Excellence
  • Communication and Interpersonal Skills
  • Problem Solving and Troubleshooting
  • Team Collaboration
  • Visual Merchandising
  • Time Management and Organization
  • Store Cleaning
  • Retail Merchandising Expertise
  • POS System Operation
  • Customer Service

Languages

  • Fluent in Spanish (write and speak)
  • Fluent in Portuguese (write and speak)
  • Fluent in English (write and speak)

Awards

  • Mathematics student of the month (Parlin School)
  • Fisher College101 Program certificate for completing the program
  • High School diploma (Everett High School)

Languages

Spanish
Professional
English
Professional
Portuguese
Full Professional

References

References available upon request.

Timeline

Sales Floor Associate

Nike Inc
10.2022 - 05.2023

Psychology

Fisher College 101 Program
07.2022 - 08.2022

Sales Floor Associate

TJX Companies
10.2020 - 01.2022

Class of 2023 -

Everett High School
Iasmin Calle Souza