Iban Banks
Gainesville
Summary
Professional retail worker with proven ability to deliver exceptional customer service and maintain organized, efficient store operations. Skilled in inventory management, sales, and merchandising, with strong emphasis on teamwork and achieving results. Reliable and adaptable, adept at navigating changing needs and ensuring smooth daily functions. Strong communication and problem-solving skills contribute to positive shopping experience for customers.
Overview
7
7
years of professional experience
Work History
Store Associate
ShiftSmart
2025.08 - Current
- Managed inventory levels to ensure optimal stock availability and minimize shrinkage.
- Trained new associates on store policies, procedures, and customer service best practices.
- Implemented visual merchandising standards to enhance product presentation and drive sales.
- Streamlined checkout processes to improve transaction efficiency and customer satisfaction.
Team Member
Dunkin' Donuts
2024.07 - 2025.06
- Collaborated with team members to achieve daily operational goals and enhance workflow efficiency.
- Trained new staff on standard operating procedures and safety protocols, fostering a culture of compliance.
- Streamlined inventory management processes to reduce waste and improve stock accuracy.
- Monitored product quality throughout production stages, ensuring adherence to company standards.
Driver
Amazon DSP
2023.12 - 2024.07
- Responsible for delivery of customer packages in a timely and satisfactory manner.
- Operated delivery vehicle safely and efficiently in compliance with traffic laws.
- Managed daily route planning to optimize delivery schedules and reduce delays.
- Conducted pre-trip inspections to ensure vehicle safety and reliability.
- Maintained accurate delivery logs and documentation for compliance purposes.
Warehouse Associate
Walmart DC
2022.09 - 2023.12
- Responsible for sorting and loading warehouse items for shipment.
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Managed inventory control processes, ensuring accurate tracking of stock levels.
- Assisted in maintaining cleanliness and organization of warehouse environment for operational efficiency.
- Performed inventory control, such as counting, and stocking merchandise.
Cook
D&C Foods Inc.
2019.02 - 2022.12
- Prepared diverse menu items according to recipes and quality standards.
- Oversaw kitchen operations during peak hours, maintaining efficiency and quality standards.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Ensured food safety compliance through regular sanitation practices and checks.
Dishwasher/Food Prep
Texas Roadhouse
2021.02 - 2022.08
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes for service.
- Assisted in maintaining overall kitchen cleanliness by following health code regulations diligently.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Managed the cleaning and sanitizing of dishes, utensils, and kitchen equipment efficiently.
Education
High School Diploma - General Education
Gainesville High School
Gainesville, FL06.2018
Skills
- Kitchen experience, Food preparation, Communication skills, Sanitation, Food service, Meal preparation, Customer service, Time management, Driving
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Active listening techniques
- Inventory control
- Store cleanliness maintenance
- Flexible schedule adaptability
- Interpersonal relationship building
- Reliable and responsible
- Friendly and helpful
Languages
English
Timeline
Store Associate
ShiftSmart
2025.08 - Current
Team Member
Dunkin' Donuts
2024.07 - 2025.06
Driver
Amazon DSP
2023.12 - 2024.07
Warehouse Associate
Walmart DC
2022.09 - 2023.12
Dishwasher/Food Prep
Texas Roadhouse
2021.02 - 2022.08
Cook
D&C Foods Inc.
2019.02 - 2022.12
High School Diploma - General Education
Gainesville High School