Ibeth Baez
Las Vegas,NV
Summary
Enthusiastic bilingual individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
7
7
years of professional experience
Work History
Immigration Paralegal
Law Office of Sylvia L Esparza
Las Vegas, NV
05.2023 - Current
- Assist attorneys in preparing and organizing immigration cases such as visa applications, family petitions, and naturalization processes.
- Prepare legal documents, such as affidavits and forms, ensuring accuracy with legal requirements.
- Utilizing acquired data to support legal case preparations effectively.
- Proficient in initiating and managing Freedom of Information Act (FOIA) requests with precision and adherence to legal protocols.
- Demonstrate a comprehensive understanding of FOIA procedures, effectively submitting requests to relevant government agencies for information retrieval.
- Utilized Cerenade & Secure Release Portal to compile and track data.
- Diligently follow up and maintain meticulous records to monitor FOIA requests, ensuring compliance with statutory timelines.
- Drafted letters to government agencies in response to requests for additional information or clarification.
- Act as a point of contact for clients, answering inquiries and providing
updates on case status. - Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborate with attorney and other paralegals to ensure efficient case
management and workflow. - Provided translations of foreign language documents into English.
Sales Associate
Portos Bakery
Los Angeles, CA
04.2021 - 07.2021
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Welcomed guests and offered quick assistance to handle diverse needs.
- Engaged customers and built connections to drive long-term sales.
- Processed transactions using a point-of-sale system.
- Restocked front lanes and displays, following established merchandising procedures and standards.
- Watched store shelves and aisles for upkeep needs, including organizing products and cleaning up spills.
- Supported company mission and positive store culture through honesty, integrity, and high-quality customer experiences.
- Processed orders through company system and coordinated product deliveries.
Legal Assistant
Law Office of Shawn Sedaghat
Los Angeles, CA
09.2019 - 03.2020
- Prepared legal petitions, applications, and other documents related to immigration cases.
- Conducted interviews with clients to obtain detailed information regarding their immigration status.
- Maintained organized files of all case documentation including notes from consultations.
- Drafted and sent correspondence to clients and assisted clients with documentation acquisition and assembly and completion of forms.
- Utilized Time Matters & Time Doctor to compile data gathered from various sources.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Delivered mail to appropriate Immigration Services and business within assigned area.
- Maintained client database and organized filing systems for case files.
Customer Service Representative
Emida
Bogota, Colombia
06.2018 - 01.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted approximately 20 customers each 10 minutes with delivering customized technology for prepaid mobile recharge and postpaid mobile payment questions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Improved operations by working with team members and customers to find workable solutions.
- Placed orders and answered customer questions through email and over phone to maximize customer service.
- Delivered high level of service and support to each customer, paving way for future business opportunities.
- Supported clients with targeted and highly successful product launches. Maintained database of customer and sales information using NOC Software.
Data Entry Clerk
Getoem SAS
Bogota, Colombia
09.2017 - 04.2018
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Proofread documents, editing materials to correct grammar and spelling mistakes.
- Entered data into spreadsheets, documents and databases, maintaining 97% accuracy rate.
- Identified and corrected data entry errors to prevent duplication across systems.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Accelerated paperwork processing 50% by developing more effective filing system.
- Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
Education
Associate of Arts -
Academy of Art
Bogota, Colombia12-2016
Skills
- Visa procedures understanding
- Drafting legal documents
- Database Research
- Calendar Management
- Filing and data archiving
- Transcription / Bilingual
- Client relations skills
- Document Preparation
- Appointment Scheduling
- Data transcription
Languages
Spanish
Professional
English
Professional
Timeline
Immigration Paralegal
Law Office of Sylvia L Esparza
05.2023 - Current
Sales Associate
Portos Bakery
04.2021 - 07.2021
Legal Assistant
Law Office of Shawn Sedaghat
09.2019 - 03.2020
Customer Service Representative
Emida
06.2018 - 01.2019
Data Entry Clerk
Getoem SAS
09.2017 - 04.2018
Associate of Arts -
Academy of Art
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