Summary

Overview

Work History

Education

Skills

Languages

Work Availability

Timeline

Hi, I’m

Ibeth L Castillo

Paterson,NJ

Summary

Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker.

Overview

years of professional experience

Work History

Bells Little Learners

Teacher's Assistant

04.2023 - 07.2023

Job overview

Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Handed out classroom materials, like pencils, paper, and crayons.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Graded assignments and reported individual progress to teacher and parent's thru school application.
Feeding infants and changing diapers
Meals, bottles preparation and Feeding
Circle time
Implementation of fine motor skills activities

Heavenly Spa Aesthetic Center

Cosmetologist Spa Manager Assistant

07.2017 - 07.2022

Job overview

Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Created employee schedules to align coverage with forecasted demands.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Monitored security to protect employees, customers and property.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

Capri Institute of Hair Design
Clifton, NJ

Cosmetologist from Cosmetology

04.2016

University Overview

Skills

Classroom Maintenance and Inventory
Encouraging Participation and Inclusivity
Safety Guidelines
Toddler-Preschool Age-Group Experience
Spanish Interpreting
Spanish Language Proficiency
Infant Feeding
Academic Record Keeping

Collaborative and Team-Oriented
Creating a Safe Learning Environment
Vacuuming and Sweeping
Conversant in Spanish
Child Abuse Prevention
EpiPen Use
CPS Guidelines Awareness

Languages

Spanish

Native or Bilingual

Portuguese

Elementary

Availability

See my work availability

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